Transition Projects Lead (VOIS)
Who we are
#VOIS #BeUnrivalled #CreateTheFuture
About this Role
What you’ll do
- Lead diverse projects including CARE process transitions, digital initiatives, and transformation programmes.
- Ensure delivery within scope, time, and budget, maintaining rigorous governance and reporting standards.
- Form and manage virtual project teams, defining roles and responsibilities and monitoring progress.
- Maintain transparent communication with stakeholders and represent VOIS in global reviews and SteerCo meetings.
- Support business development by generating solutions and creating impactful business cases.
- Track budgets, identify resource needs, and proactively remove obstacles throughout the project lifecycle.
Who you are
- Experienced project/programme manager with 3–5 years in Shared Services, BPO, or advisory environments.
- Skilled in leading complex projects globally with strong stakeholder management and influencing abilities.
- Holds a relevant degree (IT, Business Management, Economics, or equivalent).
- Certified in PMP, Prince2, APM, ITIL or similar, with advanced MS Office and MS Project skills.
- Demonstrates commercial acumen, analytical thinking, and problem-solving capabilities.
- Adaptable, proactive, and passionate about delivering exceptional service and innovative solutions.
- Knowledge of Lean, Six Sigma, automation, and digitalisation methodologies is advantageous.
- Fluent in English; additional languages are a plus.
Not a perfect fit?
What's in it for you
- Opportunity to lead strategic projects impacting global operations.
- Exposure to cutting-edge digital transformation and process optimisation.
- Collaborative work environment with diverse, international teams.
- Professional growth through challenging assignments and leadership visibility.
What skills you will learn
- Advanced project governance and risk management techniques.
- Commercial strategy and business case development.
- Expertise in digitalisation, automation, and process improvement methodologies.
- Enhanced stakeholder engagement and negotiation skills in a global setting.
VOIS Equal Opportunity Employer Commitment
Join Us
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
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