HR Services Lead
At Vantage Towers, we’re on a mission to power Europe’s sustainable digital transformation. As a leading tower company, we’re ushering in an era of technology-driven advances to help connect people, businesses, and internet-enabled devices like never before. We combine the scale, stability and quality of our tower network with the agility, optimism and energy of a start-up. As a young TowerCo, we have already achieved strong results with a continued focus on accelerating growth and a special emphasis put on sustainability. As part of our team, you’ll work in a dynamic and multicultural environment that embraces open communication, collaboration and teamwork.
Our HR Operations department drives the digital evolution, governance, and seamless service delivery of our human resources systems and processes across Europe. We optimize HR service models, safeguard data integrity, and implement scalable system enhancements to empower our workforce and business strategy.
If you’re ready to take responsibility and shape the future of telco infrastructure with us, then let’s level up in your career and reach the top, together.
Your Responsibilities:
- HR System Alignment & Feasibility: You ensure our HR systems are designed for high feasibility, alignment with strategic business objectives, and continuous service delivery efficiency.
- Stakeholder & System Delivery Management: You build strong stakeholder relationships, lead high-quality system enhancements, and train users to protect HR data integrity.
- Technical Issue Resolution & continuous Improvement: You resolve escalated technical delivery issues and continuously review performance to identify operational enhancements.
- HR Service Model Strategy: You review regional HR service delivery models and devise effective strategies to enhance service quality across all markets.
- Compliance & Governance Oversight: You serve as the primary point of HR compliance, managing data privacy, internal audits, and governance frameworks.
Your Profile:
- Educational Background: University degree, ideally with a focus on human resources, personnel management, or a related field.
- Professional Experience: Extensive professional experience in the HR sector, with a deep focus on HR systems implementation, operations, and cross-border project management within multinational and multicultural teams.
- Technical Skills: Proven experience in HR systems implementation and project management is required. Specialized knowledge in SuccessFactors is nice to have.
- Soft Skills: Strong analytical, problem-solving, and decision-making capabilities combined with exceptional communication, influencing, and customer-focused presentation skills.
- Language Proficiency: Business fluent English skills (C1 level according to CEFR) in both written and spoken form.
At Vantage Towers we operate in 8 different European countries. This role will be based in Düsseldorf.
What we offer – Flexibility & Growth Opportunities:
- Flexible work: hybrid work without fixed working times, part-time options (at least 30 hours), and up to 20 days per year EU-workation
- Top equipment: Full home office setup (including laptop, mobile phone, monitor, keyboard, mouse, headset and chair)
- Salary & vacation: competitive salary, 30 vacation days + up to 10 additional days against salary waiver. In addition, you can profit from discounts on private internet costs and mobile products
- Work-life balance: Parental leave support, bike/car leasing, fitness offers (e.g., discount for wellhub memberships & free use of the campus gym in Düsseldorf), and corporate benefits
- Learning & Growth: LinkedIn Learning, individual support for your professional and personal development as well as international career opportunities
- Health & social care: use the medical center in Düsseldorf or the medical support options in our regions and profit from a subsidized company pension scheme or insurance offers for company conditions
- Team & culture: work in a diverse, multiculture team which is committed to the values: Accountability, Respect, Teamwork and Trust. We offer the unique opportunity to shape our organization – together as OneVT
Are you ready to create the future of digital telco infrastructure together with us? Then we are happy to receive your CV. Depending on the role, we generally invite you to two-three rounds of interviews before you receive an offer.
We are committed to fostering an inclusive workplace where everyone can thrive. Applications from all individuals, regardless of background, identity, or ability are more than welcome. If you require any reasonable adjustments during the recruitment process, please contact us so we can support you.
Not the right match? We have plenty of other opportunities to choose from here.