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Manager Operations & Business Applications (m/f/d) for Vantage Towers

Aggregate function:  Technology
Business Area:  Vantage Towers Technology
Posting Country:  Germany
Date Posted:  7 Dec 2024
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

At Vantage Towers, we’re on a mission to power Europe’s sustainable digital transformation. As a leading tower company, we’re ushering in an era of technology-driven advances to help connect people, businesses, and internet-enabled devices like never before. We combine the scale, stability, and quality of our tower network with the agility, optimism, and energy of a start-up.


As a young TowerCo, we have already achieved strong results with a continued focus on accelerating growth and a special emphasis put on sustainability. As part of our team, you’ll work in a dynamic and multicultural environment that embraces open communication, collaboration, and teamwork.


If you’re ready to take responsibility and shape the future of telco infrastructure with us, then let’s level up in your career and reach the top – together.


Your contribution: 

  • Partnering with business, delivery and operational process owners and key stakeholders to identify, evaluate, and document process improvement and harmonization opportunities that increase productivity, efficiency, quality, or customer satisfaction and/or reduce expenses and eliminate waste

  • Identifying and analysing all processes (cross-functional and end-to-end), measuring the KPIs and providing recommendations for improving efficiency with respect to time and cost

  • Supporting strategy setting around key operational topics and influencing decision making related with the delivery, operations and maintenance of the tower infrastructure across different local market, including operational processes harmonization, ways of working with the local markets, and policies & procedures (e.g. certifications, maintenance procedures, field force, NOC) and driving its operationalisation across VantageTowers footprint

  • Encouraging an operational excellence culture, identifying best practises and fostering their implementation through in-depth knowledge of current and future customer demands / trends, giving direction on improvement for TowerCo Infrastructure Management practices and procedures

  • Delivering TowerCo infrastructure management requirements and initiatives through the identification of business requirements and IT database needs including coordination of security, maintenance and utilisation

  • Using evaluative judgement to resolve complex or novel IT/Network infrastructure challenges

 

What makes you stand out:

  • Bachelor's Degree in any of Engineering, Business Administration/Management, Manufacturing or related fields
  • Fluent English and German skills, spoken and written (at least C1 level according to CEFR)
  • Very good communication and information skills
  • Planning, organisational and decision-making skills & prioritising tasks
  • Relevant experience in Business Process Reengineering, Governance Process, Data Modelling (TIMS, ERP/SAP, CRM, L2C, PowerBI), Business Change Management
  • Broad knowledge in mobile telecom technologies and deployment, experience in optimisation of mobile network or infrastructure related processes is a plus
  • Broad and comprehensive understanding of theories and practices about infrastructure operations and maintenance

 

What we offer:

  • A diverse, multicultural setup based on our values – respect, teamwork, responsibility, and honesty – and the unique opportunity to shape the organisation 
  • An attractive salary package
  • Maximum flexibility: With Full-Flex Office, you can freely decide how you’ll work. Choose between the regular working schedule, part-time options (at least 30 hours) and work without fixed working time. You can even work from other EU countries for up to 20 days per year
  • Free home office equipment: In addition to a laptop and mobile phone, we provide a monitor, keyboard, mouse, headset and desk chair
  • Full-Flex credit: discount on private internet costs and mobile products
  • A total of 30 days in holidays with the option of 10 additional days against salary waiver
  • Support during parental leave to have the best work-life balance possible
  • Extensive learning opportunities and individual support for your professional and personal development
  • A subsidized company pension scheme, bike and car leasing, fitness and health offers, access to corporate benefits, international career opportunities, exchange possibilities, insurance for company conditions and many more ...

 

Interested? Send us your CV with your desired salary. Depending on the role, we generally invite you to two rounds of interviews before you receive your offer.
Not the right match? We have plenty of other opportunities to choose from in this department here.

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

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