M-Pesa Insights & Reporting Analyst
Join Us
At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.
What you’ll do
Role purpose:
• Overall M-Pesa Performance evaluation and Reporting
• Products and market analysis.
• Improve existing and design new reports to meet business and regulatory requirements
• Generation of actionable insights, collaboration with cross functional teams
• Ensure timely and accurate business intelligence delivery
Key accountabilities and decision ownership
• Business Insights & Analysis
o Understanding and tracking of key performance indicators
o Perform exploratory and advanced data analysis to identify trends, patterns and anomalies.
o Translate data findings into actionable business recommendations.
o Develop predictive models and perform statistical analysis.
o Preparation of presentation and presenting to commercial teams and management.
• Dashboard and Reporting Automation
o Design, develop and maintain automated interactive dashboards.
o Ensure timely data refresh and drill down functionalities for management reporting.
o Create self service analytical tools to empower non-technical users.
• Collaboration and Communication
o Work closely with stakeholders to understand reporting needs and KPIs
o Present insights in a clear, concise and visually compelling way.
o Train commercial teams on how to use dashboards effectively.
Core competencies, knowledge and experience
• Excellent analytical and logical reasoning skills translated from market insights
• Excellent communication skills
• Strong stakeholder management skills
• Ability to anticipate customer, competitor and market dynamics
• Able to challenge the status quo
Qualifications:
• Education – Bachelor’s degree in Data Science, Statistics, computer science, Economics, Business Analytics or related field.
• Experience in data analytics, BI development or related role
Technical Skills:
• Strong proficiency in SQL and database querying.
• Experience with data visualisation tools (Power BI, qlik sense)
• Proficiency in at least one programming language for data analysis (Python, R)
• Familiarity with big data platforms ( eg AWS)
• Knowledge of statistical analysis techniques.
Soft skills:
• Excellent problem-solving and analytical thinking
• Strong communication and story telling skills.
• Ability to manage multiple priorities under tight deadlines.
• High attention to details and accuracy.
Not a perfect fit?
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.
Who we are
We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.
Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.
Together we can.