Credit Risk Manager
Role Purpose
We are seeking a highly skilled and experienced Credit Risk Manager to join our team. The ideal candidate will have a strong background in banking, telecom experience a plus with a proven track record in managing credit risk. This role involves assessing, monitoring, and mitigating credit risks to ensure the financial stability and growth of the organization
Essence of Role - Key Accountabilities
The strategy involves developing and recommending changes to credit scoring policies for customer profiles by collaborating with key stakeholders across all Vodafone channels. It includes utilizing customer data to shape risk segmentation and mitigation policies, profiling customers in the debt cycle using data analysis and data mining techniques to understand debt and risks, and proactively identifying credit risk issues and coordinating resolution management. Detailed quantitative and qualitative credit analysis of new and existing Vodafone customers will be performed to deliver recommendations and assessments of credit risk. The assessment of credit risk for all products and services will involve executing governance and controls to ensure credit risk strategies are effective in minimizing bad debt provisions, bad debt write-offs, and customer churn. A culture of continuous improvement will be instilled across all credit risk practices, and process gaps or tool enhancements will be identified and implemented in partnership with key stakeholders to create scalable, stable, and secure solutions.
Stakeholder management will involve communicating and presenting all Credit Risk and Credit Management KPIs and creating reporting packs for all stakeholders within the business. Collaboration with cross-functional teams will ensure compliance with regulatory requirements, and regular governance meetings with key stakeholders will be implemented to evaluate the performance of credit risk strategies, providing insights and proposing recommendations or initiatives.
Performance management will include reporting on key credit risk policies, strategies, scorecards, and KPIs, regularly updating the Head of Credit Management, CFO, and Financial Management on scorecard and credit risk performance, and documenting all credit risk strategies and processes.
Vendor management responsibilities will involve overseeing the assessment and monitoring of credit risks associated with vendors, ensuring vendor compliance with credit policies, and maintaining strong relationships to mitigate potential risks.
Project management responsibilities will include leading and managing credit risk projects, ensuring timely delivery and adherence to budget, assessing and mitigating credit risks, and collaborating with cross-functional teams to ensure compliance with regulatory requirements.
We Are Looking for You, If You Have;
- 5 years within similar role within multinational environment
- Finance degree, Accountancy qualifications, Credit Risk qualifications
- Excellent analytical skill, with coding experience and a good understanding of data
- Proven track record of success in utilising a collaborative approach to finding solutions to credit risk problems
- Ability to critically evaluate and interpret complex information gathered from multiple sources and translate it into tangible business and customer impacts
- Significant experience of credit management in a mass consumer technology-based service industry
- Strong knowledge of financial statements including a firm understanding of how to use these to assess credit risk
- Skilled at presenting at executive committees, leading meetings
- Advanced excel and data mining skills
- Experience using SQL, Power BI, Python, SAP
Who we are
Vodafone is leading the charge in Ireland's gigabit society, offering innovative products and services that significantly impact the lives and communities of our customers. As part of the global Vodafone Group, we are connected to the world's largest mobile community, spanning five continents. Our cutting-edge technology enables us to deliver gigabit speeds for gamers, facilitate remote work across the country, and continuously evolve to stay at the forefront of innovation in Ireland. Our mission is to connect for a better future, made possible by our diverse and talented team. Regardless of your background, career stage, or interests, we offer opportunities across all business areas to help you unlock your full potential. At Vodafone, we value diversity and flexibility, providing a fantastic environment where you can thrive. We employ approximately 1,300 people in Dublin and across our retail network in Ireland, ensuring each employee has the chance to innovate, be challenged, and be rewarded. Our dynamic approach to training, development, performance management, and flexible benefits supports our commitment to our employees. Vodafone is dedicated to supporting LGBT+ individuals at work and is an equal opportunities employer where everyone can be their best. Joining Vodafone means growing your career while enjoying numerous benefits, including a competitive salary, flexible working hours and locations, generous employer pension contributions, free phone bills, mobile phone discounts, extensive training through Vodafone University, exclusive family and friends discounts, 23 days of annual leave plus charity days and a birthday off, and access to our wellness center with a gym and health services. We are passionate about our employees and encourage you to bring your whole self to work. At Vodafone, we believe that combining technology and the human spirit makes anything possible. Join us and shape a rewarding career that gives back in more ways than one. It starts here. It starts with you.
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