Global Account Manager
What you`ll do
In this dynamic role, you'll be at the forefront of developing and nurturing strategic relationships within our customer accounts. Your primary responsibility will be to retain existing revenues while driving growth across various product lines, including Connectivity, Cloud, SDWAN, Security, IoT, and SaaS. You'll consistently exceed targets in revenue, contribution margin, and customer satisfaction, actively addressing any issues to convert detractors into promoters. By leveraging your internal network, you'll ensure effective problem resolution and management, leading bid strategies for successful submissions. You'll develop a thorough understanding of the business drivers impacting your customers' industries, using a consultative sales approach to demonstrate the unique value and partnership Vodafone brings. As a strong customer advocate, you'll ensure all internal stakeholders understand the key challenges in the marketplace. You'll build robust relationships with C-suite stakeholders, negotiate and close complex multi-million-euro opportunities, and drive both volume-based and large complex deals to closure in a timely manner. Your passion for sales and operational excellence will drive continuous improvement and high standards, ensuring accurate quarterly forecasts and collaborative efforts with peers.
Who you are:
Senior sales professional with 5+ years of experience in strategic, complex Tech, Telco, or FMCG/Consumer Goods sales roles.
Strong business acumen, presentation, and leadership skills.
Deep understanding of ICT and digital transformation.
Excellent communication and influencing skills.
Proven ability to build and maintain strong internal and external relationships.
Demonstrated success in driving customer satisfaction and achieving sales targets.
Who we are:
We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.
Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.
Together we can.