Key Account Director

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

What you’ll do

In this dynamic role, you'll be at the forefront of developing and nurturing strategic relationships within our customer accounts. Your primary responsibility will be to retain existing revenues while driving growth across various product lines, including Connectivity, Cloud, SDWAN, Security, IoT, and SaaS. You'll consistently exceed targets in revenue, contribution margin, and customer satisfaction, actively addressing any issues to convert detractors into promoters. By leveraging your internal network, you'll ensure effective problem resolution and management, leading bid strategies for successful submissions. You'll develop a thorough understanding of the business drivers impacting your customers' industries, using a consultative sales approach to demonstrate the unique value and partnership Vodafone brings. As a strong customer advocate, you'll ensure all internal stakeholders understand the key challenges in the marketplace. You'll build robust relationships with C-suite stakeholders, negotiate and close complex multi-million-euro opportunities, and drive both volume-based and large complex deals to closure in a timely manner. Your passion for sales and operational excellence will drive continuous improvement and high standards, ensuring accurate quarterly forecasts and collaborative efforts with peers.

Who you are

• Senior sales professional with 5+ years of experience in strategic, complex Tech, Telco, or FMCG/Consumer Goods sales roles.
• Strong business acumen, presentation, and leadership skills.
• Deep understanding of ICT and digital transformation.
• Excellent communication and influencing skills.
• Proven ability to build and maintain strong internal and external relationships.
• Demonstrated success in driving customer satisfaction and achieving sales targets.

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

What's in it for you

When you join the Vodafone Team, you will have the chance to grow your career while also experiencing some serious benefits!

•        Competitive Salary

•        Flexible working (times and location) is part of our culture where your hours can facilitate your personal work-life balance

•        Generous Employer Pension contribution

•        Free Phone Bill – When you join the team, your phone bill is on us! You will also receive mobile phone purchasing discounts

•        Learning and Development – We provide extensive training to all of our employees so they can progress in their careers! There is also the Vodafone University where our employees can gain incredible skills!

•        Exclusive Family and Friends Discounts – Receive additional discounts for you, your Family and Friends on Vodafone Products!

•        23 days annual leave and 3 charity days off – PLUS a dedicated day off for your birthday

•        Access to our Wellness centre including free access to our Gym, health and wellness centre and external practitioners

•        We are passionate about our employees! Here at Vodafone we want you to bring your whole self to work and we enable this with our progressive workplace policies.

•        We are proud supporters of the LGBTQ+ community and Vodafone is committed to support all of their employees at work. We are an equal opportunities employers where our people can be at their best.

•        When you combine Technology and the human spirit, anything is possible. And when you join Vodafone, we’ll help you shape a rewarding career that gives back in more ways than one.

•        It starts here. It starts with you.

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Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.