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National Account Manager VGE

Posting Country:  Ireland
Date Posted:  25-Nov-2022
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.


Title: National Account Manager
Location: Dublin, Ireland


Vodafone Business Digital Sales is the inside sales division of Vodafone Business. With our expertise in Connectivity, our leading IoT platform, our secure Cloud solutions and our global scale, we help our customers unlock growth, fully embracing the new digital society. Our culture is about developing your career, a sense of belonging, and always being yourself. It’s about helping others and working hard, enabling and owning digital transformation.


We’re a fast-growing global team, driving the #FutureOfSales. We have the digital expertise, using cutting-edge technology and highly trained teams leveraging social selling and the best sales practice to unlock growth for you and the businesses we support. Do you see the world with digital eyes? We would love to have you with us.


The Role:
The National Account Manager role is a particularly unique in Vodafone Global Enterprise. Focused managing existing large global enterprise customers, delivering best in class account management, ensuring erosion of existing revenue is minimised and revenue is optimised were possible, identifying and exploiting whitespace to grow your portfolio of accounts. Leveraging existing global relationships as well as brand new engagements to drive growth. We are looking someone who is capable of building relationships, awareness and trust across their base of accounts and someone who can work effectively across both UK and global stakeholders to realise their account strategy/development plans.   

This role will also require you to work closely with our Product, Solution Sales, Legal and Commercial teams to deliver bespoke and off the shelf solutions to customers.
We are recruiting for this role for the first time in the UK and as such it is part of our exciting future ready ways of working strategy, meaning you will be home based. However, there will be an expectation for you to visit your hub site from time to time for things like innovation, collaboration and to connect with your wider team or customers.  

Key Accountabilities

• Actively pursue new opportunities and build new customer relationships
• Acquire a minimum number of key contacts as defined and agreed within your sales plan through and agreed outbound contact strategy. 
• Develop a comprehensive sales plan through effective landscaping to efficiently and effectively identify, qualify, propose, negotiate & close Sales opportunities across the Vodafone portfolio   
• Identify & manage customer requirements needed to complete proposal &/or contract.
• Deliver a “best in class” customer experience in all interactions & dealings with prospective clients.
• Work on large, multi-national accounts.
• Build & manage Sales pipeline to ensure a minimum of 4x Sales target.
• Ensure all sales opportunities are recorded and progressed using all of the tools available to you, in an accurate & efficient manner, through Vodafone’s CRM system.


We would like you to have:

• Ability to work as part of a global and local team.
• Desire to delight customers by tailoring solutions to help them realise business ambitions.
• Strong commercial and business acumen.
• 2+ years Inside Sales or industry-related experience.
• Languages other than English beneficial but not essential.



Selling Business Outcomes
Social and Digital Selling
Sales Methodologies and Processes
Commercial Acumen in the B2B Environment
Customer Centricity
Sales Tools
B2B Product Knowledge and Proposition Delivery
Account Management
Competitor Awareness and Cross Sell
Critical Thinking
Building Rapport
Product/Solution Proposition Strategy and Design
Data Analytics and Insights
Dynamic Prioritisation and Multi-tasking
Business and Commercial Acumen
Objection Handling and Negotiation

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.