National Account Manager
Who we are
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture
About this role
What you’ll do
- Own and deliver an account plan aligned to the “Protect & Nurture” pillar of the SME Champion Strategy within Vodafone Ireland
- Systematically landscape assigned accounts to understand business goals, decision-makers, and growth opportunities
- Build and manage a sales pipeline of at least 3x annual sales quota
- Identify and progress opportunities across Mobility, Fixed, Mobile Broadband, Unified Communications and Security
- Engage customer buying centres through outbound calling, social selling, and marketing-led campaigns
- Act as a trusted advisor, influencing long-term customer strategy and solution design
- Develop and manage contract strategies to maximise reach and value across the account base
- Coordinate proposal and contract requirements, including pricing, credit terms, and procurement processes
- Collaborate closely with Solutions Sales, Marketing, and in-country service teams to deliver customer outcomes
- Support marketing initiatives, events, and growth-focused campaigns
- Respond to tenders by coordinating internal stakeholders and developing strong procurement relationships
- Provide accurate forecasting, pipeline visibility, and performance reporting to the line manager
- Manage ongoing customer relationships to enable retention and cross-sell opportunities
Who you are
- An experienced B2B sales professional with 4+ years in a comparable role
- Confident working in a fast-paced, target-driven environment with a consultative approach
- Skilled in managing complex customer relationships and engaging stakeholders up to C-suite level
- Commercially aware, with strong understanding of sales cycles, contracts, and project dynamics
- An effective communicator with excellent presentation and influencing skills
- Organised, analytical, and comfortable making sound decisions under pressure
- Motivated, resourceful, and proactive in identifying and developing new opportunities
- Committed to delivering high-quality customer experiences and resolving service issues constructively
Not a perfect fit?
What's in it for you
- Opportunity to work with a diverse portfolio of mid-market customers across Ireland
- Exposure to a broad range of digital, connectivity, and security solutions
- A collaborative environment with strong cross-functional support
- The chance to influence customer strategy and deliver visible commercial impact
- Career development within a global organisation focused on innovation and growth
What skills you will learn
- Advanced strategic account planning and pipeline management
- Deepened expertise in digital connectivity, unified communications, and security solutions
- Stakeholder management across complex buying centres and procurement environments
- Contract negotiation and tender response coordination
- Data-driven forecasting and performance reporting
VOIS Equal Opportunity Employer Commitment
Join Us
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference
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