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Senior Public Sector Account Manager

Aggregate function:  Vodafone Business
Business Area:  Local Vodafone Business Unit
Posting Country:  Ireland
Date Posted:  24 Apr 2024
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Role Purpose

 

  • The overall purpose of the Public Sector Sales Team is to grow Vodafone’s Business across the Government and Public Sector by delivering solutions to support Ireland achieve its ambitions as a European digital leader.

Essence of Role – Key Accountabilities

 

What will you be doing? 

  • Senior Public Sector Account Manager is responsible for growing the business with strategic key Public Sector clients identifying opportunities and leveraging Vodafone’s market leading solutions across Mobile and Fixed Connectivity, Security, IOT and Cloud solutions.
  • Account Manager has a detailed understanding of the Public Sector, associated Government business priorities which will inform future 'business outcomes focused' proposals.
  • Account Manager responsible for ensuring Customer is kept informed of Vodafone's capability, strategy, and innovation developments/ investments.
  • Develop Stakeholder map for target customers, leveraging Vodafone Leadership team and Marketing activities accordingly.
  • Leading, Negotiating and Closing new Mobile Sales engagements/ opportunities.
  • Responsible for renewing and growing Mobile business ensuring all customers are in contract, upselling Value Added Services (VAS), and driving net new Mobile sales to drive future growth. 
  • Account Director is responsible to drive NPS across their Accounts, gaining insight on any detractor challenges across their Accounts and proactively sharing within Vodafone for action.

Overall responsibility

  • Revenue retention & growth (via Mobile, Fixed, Security and Cloud)
  •  Account stakeholder relationships and developing/expanding our stakeholder map
  •  Account strategy
  •  RFP/RFI visibility and Influence (Mobile - lead, Fixed - support Solution Sales)
  • Mobile Pipeline generation and coverage
  •  Identification of Fixed Pipeline opportunities. Working alongside Solution Sales (who lead engagement/progression of the Fixed Opportunities)
  •  Customer/Market analysis to identify trends and opportunities
  •  Shared responsibility for adoption of Vodafone products and services

Must have technical/professional experience/skills:

 

  • Senior sales professional with 5 years plus experience in strategic complex sales role, ideally in Public Sector, in a highly competitive environment
  • Business acumen, presentation, and leadership skills
  • Deep understanding of ICT and digital transformation
  • Strong communication/influencing skills.
  • Self-starter
  • Strong expertise in identifying and developing relationships with Senior Stakeholders across Public Sector.

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

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