Senior Solution Sales Mnager

Why Vodafone Business?

• As customers continue to invest in digital to capture productivity and growth in Ireland, we are embarking on a journey of transformation.
• This is an exciting time to join Vodafone Business as we are helping customers achieve their business ambitions through our expanding portfolio of ICT solutions and services across connectivity, cloud and security, managed services, SD-WAN, unified comms, collaboration and IoT.
• With our global reach and local expertise, we are empowering businesses of all sizes to grow and thrive.
• At the heart of this is developing best in class marketing and sales strategies to achieve our ambition to be the connectivity and digital champion,winning customers trust every day. 

Role Purpose

• The Solution Sales Senior Manager will be responsible for leading the Solution Sales team with responsibility for the Solution Towers of Unified Communications (UC) & Voice, IOT and Mobility to forge relationships with customers and develop technical solutions to business problems selling the associated Vodafone product portfolio to address their requirements. 
• This team is responsible for strategic solution sales, technical solution development and customer proposition development across Enterprise customers, including Private and Public Sector customers in Ireland.
• The Solution Sales Senior Manager will also have responsibility for leading and managing a team specifically focused on our high-volume transaction business across the entire suite of Vodafone’s Solution portfolio.

Essence of Role – Key Accountabilities:

• Build and lead a highly skilled team of field Solution Specialists and Desk Based Solution Sales Specialists. 
• Develop an in depth understanding of the P&L and the drivers of business performance.
• Deliver and exceed new business sales & revenue targets, with a focus on driving ‘Beyond Connectivity’ growth.
• Drive sustainable business for the future by working closely with Commercial Team ensuring collaborative engagement to win in the marketplace, maintaining a healthy margin and building a recurring revenue stream.
• Develop Strategic Growth Plan for the Solution Towers responsible for, including but not limited to Pipeline Generation activities, Stakeholder Mapping, Events.
• Responsible for Sales Opportunity forecasting and running regular cadence meetings with your respective Solution Sellers.
• Support the Solution Sales team through commercial negotiations and deal closures.
• Maintain a focus on Customer Success and NPS throughout all customer engagements (both individually and your team)
• Responsible for ensuring technical certification and continuous professional development of the Solution Sales team a constant focus.
• Maintain a high-performance sales culture, continuously reviewing performance of the team and proactively addressing performance challenges where required.
• Work closely with Product and Delivery teams, providing constant feedback on Vodafone’s solutions based on customer and market insights. 
• Work closely with Delivery, Operations, Care and Account Managers to understand and resolve customer issues and solve complex problems.
• Develop strategic Customer relationships across customer C-Suite and ensure Solution Sales team prioritise customer relationship mapping & development.
• Collaborate with the renewals team to ensure customers contracts and services are renewed appropriately.
• Stay abreast of Vodafone’s Products, Services, Solutions and Industry trends to provide expert knowledge to both the sales teams and existing/potential customers.

We Are Looking For You, If You Have:

• 10+ Years’ experience in a Technical Sales Management role, preferably in a large complex sales environment in Telco/ICT industry.
• Ability to build strong internal/external relationships with key stakeholders.
• Understanding of telecommunications and IT Service Models and their practical application
• Excellent technical knowledge and customer service skills
• Strong leadership, communication and problem-solving skills.
• Experience in managing a high performing sales team in a very competitive, technology driven environment. 
• Ability to build and maintain trust at senior customer levels by managing perceptions of results, empathising with the customer concerns, and proving the integrity of our servicing capabilities.
• A passion to work with customers in a high-quality service driven industry. 
• ‘Customer First’ mindset
• Primary degree in a Business of Science discipline.
• Technical understanding of UC, Voice, IOT, Mobility portfolios.

Who we are:

• Vodafone is pioneering Ireland's Gigabit Society.
• We are Ireland's leading total communications provider offering products and services make a real impact in the lives and communities of our customers.
• As part of Vodafone Group, we are part of the world's largest mobile community with a presence across all five continents.
• We’re at the forefront of innovation in Ireland.
• From delivering Gigabit speeds which offers the fastest game play for gamers, or helping people work from anywhere in the country, the work we do is at the cutting edge of technology and is constantly evolving.
• Our purpose is to connect for a better future, and this is made possible by our people.
• No matter what your background, career stage or interests, we have opportunities across all areas of the business, which will help you explore and unlock your full potential.
• You will get to work in a fantastic environment where diversity and difference is valued, flexible working is the norm and you’ll get to play a role in delivering Ireland’s Gigabit Society!
• Our people are at the centre of everything we do.
• We employ approximately 1,300 people in Dublin and across our network of retail stores in Ireland.
• Our aim is to ensure each employee has the opportunity to innovate, to be challenged and to be rewarded.
• We are dynamic in everything we do, including our approach to training, development, performance management and flexible benefits.
• Vodafone is committed to support LGBT+ people at work.
• We are an equal opportunities employer where our people can be at their best.

When choosing us……….

When you join the Vodafone Team, you will have the chance to grow your career while also experiencing some serious benefits!

Some of the benefits that you will receive along the way are:

• Competitive Salary
• Flexible working (times and location) is part of our culture where your hours can facilitate your personal work-life balance
• Generous Employer Pension contribution
• Free Phone Bill – When you join the team, your phone bill is on us! You will also receive mobile phone purchasing discounts
• Learning and Development – We provide extensive training to all of our employees so they can progress in their careers! There is also the Vodafone University where our employees can gain incredible skills!
• Exclusive Family and Friends Discounts – Receive additional discounts for you, your Family and Friends on Vodafone Products!
• 23 days annual leave and 3 charity days off – PLUS  a dedicated day off for your birthday
• Free Parking 
• Access to our Wellness centre including free access to our Gym, health and wellness centre and External Practitioners

Long Description

• We are passionate about our employees!
• Here at Vodafone we want you to bring your whole self to work and we enable this with our progressive workplace policies.
• We are proud supporters of the LGBTQ+ community and Vodafone is committed to support all of their employees at work. We are an equal opportunities employers where our people can be at their best.
• When you combine Technology and the human spirit, anything is possible.
• And when you join Vodafone, we’ll help you shape a rewarding career that gives back in more ways than one.
• It starts here. It starts with you.