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VodafoneThree - IT Hub Sales Manager - Swansea based

Aggregate function:  Vodafone Business
Business Area:  Local Vodafone Business Unit
Posting Country:  United Kingdom
Date Posted:  11 May 2025
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Location: Swansea
Salary: Excellent basic salary plus bonus and Vodafone benefits
Working Hours: Full time 37.5 hours per week – Monday to Friday
Duration: <insert if application, else delete this line>

Who We Are

We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built – today.

We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress.

We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.

You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work.



Why VodafoneThree

Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.

We’re not just expanding connectivity; we’re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.

You’ll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone.

We move at pace, because what we’re building matters – and we’re learning as we go. We’re proud of the progress we’ve made, but we’re just getting started.

Be part of our Business UK function, a team that are revolutionising how customers use technology and connectivity. With our extensive range of products and services, we help all kinds of organisations – from small, local businesses to multi-national corporations – unlocking the potential of new technologies, including 5G, AI and the Internet of Things (IoT).

What you’ll do

 

We have an exciting opportunity for an Acquisition Sales Specialist – SM&E  to join our brand new IT Managed Services segment in Vodafone UK Business, based in Swansea

 

Our IT Managed Services offering provides a complete IT helpdesk and support to local  SM&E business, via through a franchised network. 

 

You will be responsible for bringing in new SM&E business customers in your local area, as well as nurturing active customers and growing their accounts, selling Microsoft-centric support services with a focus on data protection, communications, collaboration and information security.

 

  • Develop and deliver compelling sales presentations and proposals to win new business, with the view to continue to nurture and maintain relationships, acting as their primary point of contact.  
  • Drive the sales process from initial contact to closing, including contract negotiations and deal closures. 
  • Meet or exceed sales targets and contribute to the overall growth and profitability of the company. 
  • Conduct regular business reviews and performance evaluations with clients to ensure satisfaction and identify upselling opportunities. 
  • Address client concerns and issues promptly, ensuring timely resolution and maintaining client loyalty. 

 

 

 

Who you are  

 

  • Proven track record of success in B2B sales, from any industry. We can train you in IT! 
  • Ability to win new business, developing strong relationships, nurturing accounts and growing them.
  • Good understanding of the SM&E market
  • Demonstrable communication and negotiation skills, with the ability to build rapport and influence stakeholders. 
  • Excellent problem-solving skills and the ability to think strategically to address client needs. 
  • Self-motivated and results-oriented, with the ability to work independently and meet deadlines. 
  • Showcases strong organisational skills and attention to detail.



Worried that you don’t meet all the desired criteria exactly?
We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

What we offer

We care about our people’s success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies.



Need to Know

We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/applying-to-us/) for guidance.

We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.

During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you.

#vodafoneuk #VodafoneThree

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

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