Apply now »

Discover Graduate Program - Customer Excellence - 2026

Aggregate function:  Commercial
Business Area: 
Posting Country:  Egypt
Date Posted:  23 Oct 2025
Full Time / Part Time:  Full Time
Contract Type:  Fixed Term Contract

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

What is Customer Excellence?

We are at the forefront of innovation and excellence, driving transformation and creating value for our customers and teams. Our work spans across diverse but interconnected areas:
      •     Robotics and Automation: Streamlining processes with cutting-edge technology.
      •     Process Improvement: Continuously enhancing workflows for efficiency.
      •     Chatbots & Voice Bots: Delivering smarter, faster customer interactions.
      •     Self-Help Enhancement: Empowering customers with intuitive tools and resources.
      •     CX & Journey Mapping: Understanding and improving the customer experience.
      •     Proactive & Predictive Customer Care: Anticipating needs and solving problems before they arise.
      •     Induction & Digital Learning: Driving knowledge and skills through innovative training.
      •     Total Quality Management (TQM): Ensuring the highest standards in every aspect.
      •     CX Design: Crafting experiences that delight customers at every touchpoint.
      •     Data Analytics & Planning: Turning insights into strategies that drive success.
      •     Commercial Communications: Delivering impactful messaging that resonates with customers.

Together, we create seamless, customer-focused solutions while fostering innovation and operational excellence.

Together we can

Discover global graduate program is a 12 Months program to accelerated development that enables talented fresh graduates to develop and grow within Vodafone Egypt. Ultimately these extraordinary graduates become Vodafone’s future leaders through; customized job rotations in the Customer Excellence Department, challenging business exposure, continuous learning journey/development, & corporate networking.

Who can apply?

Fresh graduates with an outstanding academic record (Fresh Grads: any graduates of the year 2024, or 2025 or January 2026, as for males who completed their military service either in 2024 or 2025
A fresh graduate with diverse extracurricular & internship experiences


Competencies and Qualifications:

  • Degree Discipline in: Software/ Cloud Engineer , Telecommunication Engineer.
  • Excellent user of Microsoft office (word, excel, PowerPoint … etc.)
  • Fluent in English
  • Strong potentiality & spirit attributes
  • Strong interpersonal skills, innovative, and proactive spirit

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

Apply now »