E-Commerce Content Associate Manager
Join Us
At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.
Role purpose
To own the accuracy, quality and commercial performance of all content published on Vodafone Egypt's online marketplace, so that customers can find, understand and trust every product listed.
Job Profile
• Content standards and structure: own the content standard for the marketplace — titles, descriptions, images, specifications and price display — and the category structure; decide whether a listing meets the standard before it is published.
• Seller content onboarding: own content onboarding for sellers of all sizes, including bulk listing uploads from large retail partners, bilingual guidelines and templates and agreed content service levels; decide when persistent non-compliance is escalated for commercial action.
• Compliance and brand integrity: ensure published content complies with brand agreements, act as first line of detection for counterfeit or misleading listings, and decide on suspension of listings pending investigation.
• Team and content operations: lead and develop the content team, design scalable content operations and tooling requirements, and report content health and campaign delivery into the business review cycle.
Competencies and Qualifications
• Four to six years in online retail content, catalogue or merchandising operations, including at least two years on a marketplace or multi-seller platform, with proven ownership of a live catalogue at scale.
• Excellent written Arabic and English, with the ability to write, edit and set editorial standards for customer-facing commercial copy in both languages.
• Strong stakeholder engagement and influencing skills — able to hold a quality standard with sellers and with internal teams outside their reporting line, without delaying launches.
• Strong analytical skills, uses conversion, search and returns data to priorities content work; advanced Excel and hands-on experience with a content or catalogue management system.
Must have technical / professional qualifications:
• Bachelor's degree in Business, Marketing, Communications, Media or a related field.
• Full professional fluency in Arabic and English, written and spoken.
Not a perfect fit?
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.
Who we are
We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.
Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.
Together we can.