Margin assurance analyst
Join Us
At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.
What you’ll do
ROLE PURPOSE: Support The Company by Ensuring Maximum Revenue Realization of Products and Services (from signals to cash) through revenue leakage detection and prevention, in addition to identifying unprofitable traffic scenarios and customer behaviour supported by analytics.
Who you are
- Reconcile traffic end to end for all streams (voice, SMS, data, video and MMS).
- Perform daily, weekly and monthly reconciliations based on Control Matrix mapping
- Create cases on RA tool for any traffic issues and discrepancies between nodes
- Follow up on open cases with technical teams to be resolved without any delay
- Communicate any issues that will impact company figures with our stakeholders (decision support, reporting, revenue accounting ….)
- Prepare interconnect closing figures to be sent for revenue accounting team for booking
- Prepare interconnect closing figures for invoicing issuance with Telecom Egypt
- Report incidents impact and quantification (revenue loss and/or revenue prevention)
Not a perfect fit?
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.
What's in it for you
Core competencies, knowledge and experience:
- Good understanding to system flow and landscape.
- Excellent stakeholder management.
- Big data analytics skills.
- Effective communication skills.
- Telecom products understanding.
- High innovation skills.
- Agile Practical Experience.
Must have technical / professional qualifications:
- A finance/accounting/data management degree.
- Good knowledge of accounting principles.
- Excellent command of written & verbal English language.
- Excellent computer skills including mastering MS office.
Who we are
We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.
Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.
Together we can.