Responsible AI SR Specialist
Join Us
At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.
Role Purpose
The Responsible AI Specialist is responsible for drafting, maintaining, and continuously improving Responsible AI policies, standards, and procedures, as well as defining roles and responsibilities (R&R) across business, technical, and governance functions to ensure clear ownership and accountability.
They ensure that artificial intelligence systems are designed, developed, and deployed in a manner that is ethical, transparent, fair, and aligned with organizational values and regulatory requirements. This role serves as a critical bridge between technical teams, business stakeholders, and policymakers, embedding Responsible AI principles throughout the entire AI lifecycle.
The Responsible AI Specialist leads the assessment of AI-related risks and potential societal impacts, develops and enforces governance frameworks, and monitors deployed systems for bias, safety issues, and unintended consequences. They work cross-functionally to translate complex ethical considerations into actionable policies and practical guidance, ensuring that AI solutions are not only innovative and effective but also trustworthy and accountable.
Enhanced Key Responsibilities:
- Collaborate with design and engineering teams to integrate responsible AI requirements into technical architecture, data pipelines, and model development processes.
- Develop and maintain responsible AI design standards, checklists, and frameworks to guide teams throughout the product lifecycle.
- Integrate Responsible AI activities as part of standard AI software development lifecycle (SDLC) processes to ensure seamless integration.
- Prepare and implement an Annual Local Responsible AI Plan aligned with global and local AI strategies.
- Develop and maintain a risk register, ensuring that remediation plans are defined and implemented for all identified non-compliance issues.
- Conduct AI risk assessments and impact analysis before and during deployment.
- Provide classification and identification of AI activities into Prohibited, High, Medium, and Low risk categories.
- Identify potential harms and develop mitigation strategies.
- Identify control deficiencies, issues, and instances of non-compliance
- Build and manage an AI inventory — a centralized register of all AI systems and models in use, including their purpose, categorization, data sources, risk level, and ownership and ensure it is viewed on a regular basis.
- Monitor adherence to governance policies and track the lifecycle of AI systems from development through decommissioning.
- Assess and manage responsible AI risks associated with third-party AI vendors, tools, and models used within the organization.
- Conduct due diligence on external AI suppliers to ensure alignment with the organization's ethical standards, governance policies, and regulatory requirements.
- Establish contractual and procedural safeguards to ensure third-party AI components meet responsible AI standards.
- Develop policies and procedures that guide responsible AI practices across the organization.
- Ensure organizational compliance with relevant legal and regulatory requirements (e.g., PDPL, EU AI Act)
- Ensure AI decision-making processes are understandable to relevant stakeholders.
- Continuously monitor deployed AI systems for unexpected behavior or harm.
- Lead investigations and corrective actions when AI-related incidents occur.
Role Profile
- Lifecycle Oversight: Embed Responsible AI controls across the entire AI lifecycle (design, development, testing, deployment, and monitoring), ensuring that all required checkpoints, approvals, and documentation are in place.
- Model Monitoring & Assurance: Oversee the continuous monitoring of AI systems for bias, performance drift, safety issues, and unintended consequences, and ensure that periodic reviews, audits, and validation activities are conducted.
- Policies & Standards: Draft, maintain, and continuously enhance Responsible AI policies, guidelines, and control standards.
- Governance Ownership: Own decisions related to the design, implementation, and ongoing
Competencies and Qualifications
- Previous experience in Privacy or\and technology or\and legal or\and relevant role
- Ability to lead & influence cross functional teams
- Excellent communication, presentation & reporting skills
- Spotting any potential risk, provide potential solution “if any” or report to relevant management.
Must have technical / professional qualifications:
- AIGP, ISO 42001 is a plus
- Strong knowledge of GDPR, PDPL & EU AI Act
- Deep understanding of Generative AI capabilities, LLM lifecycles, and Agentic Workflows
- Familiar with the current company technical assets
- Previous experience in technology or compliance or relevant roles
Not a perfect fit?
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.
Who we are
We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.
Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.
Together we can.