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Segments Senior Specialist

Aggregate function:  Consumer
Business Area:  Local Consumer Business Unit
Posting Country:  Egypt
Date Posted:  17 Dec 2024
Full Time / Part Time:  Full Time
Contract Type:  Fixed Term Contract

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Role purpose

Segments Senior Specialist is responsible for delivering a variety of propositions within the Flex Segment calendar delivering on defined KPIs

Job Profile

  • Responsible for creating and developing flex new portfolios addressing a defined business challenge or opportunity.
  • Responsible for monitoring Flex KPIs and apply necessary actions to further enhance the KPIs.
  • Initiate different tactics to decrease duality and increase flex usership
  • Initiate new propositions to increased digital adoption, content penetration and renewals through Vodafone cash
  • Work closely with the distribution team to ensure healthy growth in the trade

Competencies and Qualifications

Must have technical / professional qualifications: 

  • Stakeholder management
  • Impactful Communication & Negotiation skills
  • Excellent presentation & analytical Skills
  • 1 – 2 years of experience in a relevant role

Core competencies, knowledge and experience:

  • Analytical skills
  • Customer centric
  • Proactive & self-motivated
  • Structured & attentive to details
  • Willingness for mobility

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

What's in it for you

We want you to feel happy and fulfilled at work, without compromising the other things in life that matter to you. There are lots of ways we support this, including hybrid working and generous parental leave. You'll also get four Spirit Days a year to focus on your personal development and wellbeing, plus a host of other great benefits too.

Who we are

You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.

As part of our global family, whether that's Vodafone, Vodacom or _VOIS, you'll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status.

Together we can.

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

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