VodafoneThree - SRE III

Location: Newbury + Hybrid
Salary: Excellent basic salary plus bonus and Vodafone benefits
Working hours: Full time 37.5 hours per week – Monday to Friday



Hybrid

We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team.
   

Who We Are

We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built – today.

We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress.

We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.

You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work.



Why VodafoneThree

Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.

We’re not just expanding connectivity; we’re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.

You’ll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone.

We move at pace, because what we’re building matters – and we’re learning as we go. We’re proud of the progress we’ve made, but we’re just getting started.

Join our IT teams, which is at the core of our digital future, analysing and operating all our internal and customer-facing systems, with the aim of delivering the best customer experience. None of it would be possible without our innovative teams, creating a connected future with technologies like Cloud, AI and big data.
   

What you’ll do

We’re looking for someone who thrives on building resilient platforms, reducing operational complexity and helping engineering teams move faster with confidence. If you enjoy solving complex reliability challenges, automating away toil, and influencing how modern cloud platforms are built and operated, you'll feel right at home with us.

• Lead the design and improvement of cloud platforms running on AWS, ensuring they remain scalable, secure, reliable, cost-efficient and easy for teams to consume.
• Drive a culture of 'build once, automate forever' by identifying repetitive operational work and replacing it with sustainable engineering solutions.
• Enable engineering teams to leverage advanced metrics and tracing using Datadog to reduce SLA.
• Partner with engineers, architects, security teams and product teams to build and operate platforms that enable rapid and safe delivery.
• Design, build and enhance CI/CD pipelines, and engineering tooling to improve developer experience and operational excellence using Azure Devops and Github Actions
• Lead improvements in logging, monitoring, alerting and operational visibility, helping teams make data-driven decisions and resolve issues quickly.
• Participate in and improve the on-call experience, using engineering and automation to reduce operational burden and improve service resilience.
• Coach and mentor engineers across the organisation, sharing knowledge and helping others develop modern SRE practices.

Who you are

• You are an experienced Site Reliability Engineer with strong cloud and software engineering skills, comfortable owning critical services running at scale in AWS and EKS.
• You have experience working with Kubernetes and Amazon EKS, designing and supporting containerised workloads that are secure, scalable and resilient.
• You have strong experience with Infrastructure as Code, CI/CD and developer platform tooling, including Azure DevOps and GitHub Actions.
• You are comfortable writing and maintaining code in Python and Go and use software engineering principles to solve operational problems through automation.
• You are confident leading investigations during production incidents, identifying root causes and driving long-term improvements that prevent recurring issues.
• You understand how modern engineering teams can leverage AI-powered tooling to improve productivity, accelerate development and enhance operational efficiency, while applying appropriate governance and engineering judgement.
• You communicate effectively with engineers, architects and stakeholders at all levels, helping others understand technical trade-offs, reliability considerations and platform best practices.
• You lead through influence and example, actively mentoring engineers, sharing knowledge and helping teams raise the quality, reliability and operational maturity of their services.

Nice to have

• Experience operating large-scale cloud platforms in a regulated environment.
• Experience with Terraform or CloudFormation.
• Experience implementing SLOs, SLIs and reliability engineering practices.
• Experience with FinOps and cloud cost optimisation.
• Experience using GenAI tools such as GitHub Copilot, Microsoft Copilot or AI-assisted operational tooling.
• Experience building internal developer platforms and self-service capabilities.

Worried that you don’t meet all the desired criteria exactly?
We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
   

What we offer

We care about our people’s success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies.



Need to Know

We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/reasonable-adjustments/) for guidance.

We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.

During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you.
    

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