Manager_Mediation Zone Designer

Aggregate function:  Shared Services
Business Area:  Technology _VOIS
Posting Country:  India
Date Posted:  20 Jan 2025
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Skills Required

•    Mediation Product :  Mediation Zone with Knowledge of offline and Online Mediation
•    Database Knowledge - Oracle DB
•    APL/UFDL ,Linux and SQL skills – ability to Design, make templates and design patterns
•    Telco experience, familiarity with billing systems and network feeds preferable.

Roles and Responsibilities

•Attend workshops with IT teams to gather development requirements.
•Develop low-level designs, update design templates, and maintain operational documents for mediation services.
•Design mediation workflows, adhere to standards, and determine business logic/data validation rules.
•Provide design review walk-throughs to stakeholders.
•Act as the point of contact for the development team on mediation services.
•Support the testing team by resolving design queries, reviewing test plans, and test results for various testing events (UAT, FAT).
•Creating acceptance criteria as part of the requirements document. These criteria help developers and testers create test cases and validate the outputs against business requirements.

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.