Digital Finance Product Senior Manager

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

What you’ll do

 •    Define and execute short and long-term of Mobile financial services   strategy for consumer services including card, mwallet technologies, CTB (Charge to bill), POS, card on file  and other fintech opportunities
•    Evaluate overall market trends, competition and  identify new growth areas for mobile financial services 
•    Provide  recommendations for new financial solutions through market analysis, working closely with other internal departments, evaluating group best practices and own personal experience
•    Identify the best product portfolio, bundle and mass roll out strategies for consumer customers based on right segmentation
•    Be a customer champion to make sure superior customer experience is provided through mobile finance services
•    Understand current payment laws  and regulations such as TCMB (Merkez Bankası) law, MASAK (Mali Suçları Araştırma Kurulu) regulations, TBB (Türkiye Bankalar Birliği) regulations and BTK announcements and laws 
•    Good understanding of banking, financial institutions and fintech industries in Turkey and apply relative models to Vodafone
•    Lead end-to-end product management activities of the team and responsible for  team’s timely delivery of all existing and new products
•    Lead end-to-end  Fraud and customer operations teams to ensure customer experience and Fraud prevention actions.
•    Be the champion of financial services within and outside of Vodafone 
•    Own the strategic product roadmap for all solutions, aligning with technology roadmaps and company plans
•    Work collaboratively with multiple marketing segment teams to prepare go-to-market plans by ensuring channel readiness / support for new and existing products
•    Continuously improve digital finance services portfolio performance through reducing customer support needs and proactively managing customer issues
•    Own yearly financial performance (full P&L ) of businesses to ensure all financial KPIs are met and exceeded regularly 
•    Constantly look for new, partnerships and business models to increase overall business  performance and profitability with 3rd party finance organisations 
•    Manage effective portfolio pricing for all products with penetration and high profitability 
•    Constantly take actions to drive margin improvements through product efficiency
•    Identify mass penetration ideas to rapidly increase usage of mwallet product suite and CTB activities
•    Own mobile financial services targets with partners to ensure VF TR realizes its ambitious plans for short-mid and long term.
•    Establish and develop effective relations with partners within Vodafone partner eco-system to ensure that VF is the preferred supplier in the market
•    Constantly look for new product/business model ideas through financial partners, to increase overall mobile finance business  performance
•    Establish and manage a team with high capabilities to exceed business targets for all segments  
•    Monitor the performance of direct reports regularly and guide team members  to ensure high success rates  
•    Develop regular career development plans for direct reports  and team members
•    Coach and guide own team members and Consumer services team to improve team’s overall communication skills and performance

Who you are

•    Bachelor Degree in engineering or business, master degree is a plus
•    Telecommunications, Finance, Banking and overall technology know-how 
•    Strong Product Management and marketing know-how
•    Excellent written, verbal communication and presentation skills 
•    Strong Inter-personal skills both in Turkish and English
•    Excellent finance and/or telecom industry knowledge 
•    Strong Leadership skills and Team management experience    
•    Results-driven and delivery-focused 
•    People Management 
•    Ability to think creatively and strategically to turn new technologies into commercially successful products
•    Good knowledge of marketing strategy development and 360 degree  execution
•    Excellent presentation & communication skill
•    Partner Eco-System creation and management
•    Good knowledge of new trends, innovation paths  
•    Excellent execution of product management principles
•    Project management and analytical thinking skills                     
•    Problem solving & fast decision making capabilities
•    Mass product roll out and management experience

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

What's in it for you

We like to keep them flexible:

•    Vflexy: Flexible Benefits Program 
•    Hybrid working kit
•    Ergonomic kit allowance 
•    Digital meal voucher
•    Flexible transportation allowance.
•    Employee assistance hotline & counselling
•    Comprehensive and flexible private health insurance
•    Discounted price deals for wide range of products & services 

Plus, plenty more to enjoy!If you want to know more about us and what we do, then visit our website: www.vodafone.com.tr

https://www.vodafone.com.tr/insan-kaynaklari

Instagram: https://www.instagram.com/vodafonekariyer/

Youtube: https://www.youtube.com/user/VFTurkiye

Data Privacy
By applying for this job, you accept the Vodafone Privacy Policy. Please visit Privacy Policy web page at https://careers.vodafone.com/privacy-policy/turkey/  for further details. 

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.