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Manager Planning & Reporting

Aggregate function:  Commercial
Business Area:  Local Commercial Operations
Posting Country:  Congo, the Democratic Republic of the
Date Posted:  12 Dec 2025
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Role purpose

To lead strategic planning, financial and non-financial performance reporting, forecasting and data analytics for M-Pesa, ensuring timely, accurate and insightful reporting to support management decision-making, regulatory compliance and sustainable business growth.

Key accountabilities and decision ownership

 

  • Lead the M-Pesa strategic planning and forecasting cycle, including annual budgets, rolling forecasts and long-term outlooks.
  • Analyse revenues, costs, product margins and new service profitability to support strategic and commercial decisions.
  • Monitor financial and non-financial key performance indicators (KPIs) and provide performance insights to senior management.
  • Prepare and consolidate key management reports, dashboards and presentations (monthly, quarterly and ad-hoc).
  • Prepare and submit non-financial regulatory reports to the Central Bank (BCC) in line with reporting requirements.
  • Track M-Pesa operational metrics such as active customers, transaction volumes, agent/merchant performance and service usage trends.
  • Ensure data accuracy by working closely with Finance Operations, Treasury, Commercial, IT and Data teams.
  • Support business case development for new products, services and partnerships.
  • Identify performance gaps, trends, and opportunities through structured data analysis and propose improvement actions.
  • Strengthen data governance and reporting processes to improve data quality, consistency, and automation.
  • Lead the M-Pesa strategic planning and forecasting cycle, including annual budgets, rolling forecasts and long-term outlooks.
  • Analyse revenues, costs, product margins and new service profitability to support strategic and commercial decisions.
  • Monitor financial and non-financial key performance indicators (KPIs) and provide performance insights to senior management.
  • Prepare and consolidate key management reports, dashboards and presentations (monthly, quarterly and ad-hoc).
  • Prepare and submit non-financial regulatory reports to the Central Bank (BCC) in line with reporting requirements.
  • Track M-Pesa operational metrics such as active customers, transaction volumes, agent/merchant performance and service usage trends.
  • Ensure data accuracy by working closely with Finance Operations, Treasury, Commercial, IT and Data teams.
  • Support business case development for new products, services and partnerships.
  • Identify performance gaps, trends, and opportunities through structured data analysis and propose improvement actions.
  • Strengthen data governance and reporting processes to improve data quality, consistency, and automation.

Job Related Skill

  • Strong financial analysis and business interpretation skills
  • Advanced data analytics and reporting capabilities
  • High attention to detail and strong problem-solving skills
  • Ability to simplify complex data into clear insights
  • Strong financial analysis and business interpretation skills
  • Advanced data analytics and reporting capabilities
  • High attention to detail and strong problem-solving skills
  • Ability to simplify complex data into clear insights

Job Knowledge

  • Strong understanding of mobile money / fintech business models
  • Knowledge of planning, budgeting and forecasting methodologies
  • Familiarity with BCC non-financial reporting frameworks
  • Experience using data tools and platforms (Power BI, Excel, BICP, MDF, etc.)
  • Understanding of operational and customer data in the telecom / fintech environment.

Job Experience

 

  • Minimum 5–10 years of experience in planning, reporting or business analytics
  • Experience in telecom, fintech or financial services preferred
  • Proven track record in management reporting and data-driven insights
  • Experience supporting strategic initiatives and performance improvement programs

Must have technical / professional qualifications

 

  • Bachelor’s degree in finance, Economics, Statistics, Business Analytics or related field
  • Professional qualification (ACCA, CIMA, CPA, or equivalent) is an advantage

 

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

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