Pre-sales analyst

What you’ll do

This role has the purpose of supporting the sales teams for the fixed communication solutions sale process. Mainly this role provide the design and cost evaluation of fixed and converged telecommunication solutions for the Medium Enterprise and Corporate segments. Some cases require customer meetings for requirement evaluation and solutions presentation. Experience in Public and Private cloud services portfolio is required.

1. Support the sales teams in the selling process:

• Collaborate with sales teams in the opportunity evaluation for the correct process prioritization;
• Proactively identify new business opportunities based on the network technology knowledge and network development and deployment;
• Participate in customer meetings and conference calls for opportunity evaluation and requirements assessment;
• Present solutions to the customers whenever required during the selling process.

2. Provide a solution design and proposal description for Fixed and Converged Communication customer requirements:

• Specify and evaluate access links, adequate equipments, required services, like Internet Acess, IP Data VPN, layer 2 Data VPN, Backup services, OneNet, Voice, Voice VPN, etc including the reference prices and the standard proposal descriptions;
• Require transmission and network evaluation for technical validation and cost assessment; · Evaluate the risk of customer required SLA’s;
• Specify and evaluate external ICT supplier offers, like PABX, Data Center and Cloud Services, Security solutions, Unified Comunications, Managed services etc and include them in the Vodafone proposal.

3. Ensures continuous alignment of all activities related with complex and considerable dimension projects:

• Responsible for actively engaging Engineering network, services and support teams, for technical project validation, Customer Operations processes and support teams for processes evaluation and development;
• Responsible for the Implementation, for project hand-over, Carrier, for international connections, and Product, for pricing and product related maters;
• Responsible for engaging external suppliers for components required that are not included in the Vodafone offer;
• Responsible for the technical description of the proposal. 

4. Guarantees that Vodafone can address all possible public and private cloud existing portfolio:

• Evaluate and specify AWS, Microsoft and Goole cloud portfolios services assuring that all possible Customer requirements can be raised and fulfilled; Infrastructure as a Service (IaaS), Platform as a Service (PaaS), Software as a Service (SaaS) solutions understanding the various cloud service models; network cloud solutions and its integration with SDWAN and SASE, assuring that all possible Customer requirements can be raised and fulfilled; Data Center services and technology for private cloud solutions;
• Knowledge about SaaS; AI and BigData applications that use cloud services to guarantee compatibility with the Vodafone offer.

5. People Development

• Self acquire specific knowledge related fixed and mobile technology currently in use in Large and Medium enterprises
• Keep up to date with all existing processes and tools necessary for solutions design, delivery and support

Who you are

• Minimum of 3 years graduate experience in appropriate business sector, fixed and mobile telecommunications;
• Track record of enterprise solutions design and/or delivery that covers technical, process and commercial aspects;
• Experience in enterprise solutions design on all relevant services, data, voice, IP telephony, data VPN, security, video-conferencing, data-center services;
• Experience in project solutions and equipment certification process methodologies including project planning and control techniques;
• Enterprise network solutions;
• Access Networks and protocols (ADSL, SHDSL, FTTH, MW, FWA,SDH/PDH, MetroLAN);
• Data Networks and protocols (TCP/IP, routing, Layer 2, Network Management, Security, LAN, WLAN, SD-WAN);
• Voice Networks and protocols (ISDN, SS7, IN, SIP, H.323, Fax, etc);
• Security Solutions (Firewalls, IPS, URL Filtering, Application Control, SOC, AntiDDoS);
• ICT Solutions (Unified Communications and Collaboration, Video conferencing solutions, ACD solutions, Desktop Virtualization;
• Public Sector procurement regulations, policies, and compliance standards and with Request for Proposal (RFP) and Request for Quotation (RFQ) processes;
• Understanding of legal considerations, terms, and conditions associated with public contracts;
• Creative and open character, known for supporting and developing new ideas and technologies;
• Good interpersonal relationship and skills;
• Good written and verbal communication skills;
• Good market perception and understanding with focus on competition assessment and competitive analysis;
• Complete understanding of the telecommunications industry, in particular the fixed industry, as well as business modelling experience and knowledge on fixed products and market trends;
• Portuguese/English language proficiency.

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

What's in it for you

We want you to feel happy and fulfilled at work, without compromising the other things in life that matter to you. There are lots of ways we support this, including hybrid working and generous parental leave. You'll also get four Spirit Days a year to focus on your personal development and wellbeing, plus a host of other great benefits too.

Who we are

You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.

As part of our global family, whether that's Vodafone, Vodacom or _VOIS, you'll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status.

Together we can.