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Applications & Services Op. Expert

Aggregate function:  Technology
Business Area:  VT Network Operations
Posting Country:  Portugal
Date Posted:  10 Dec 2024
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

What you’ll do

Join the team that is dedicated to evolving Operations to meet the demands of running the Services networks and applications

  • Be a part of the Online Charging Services team, focused on developing solutions that drive the success of Vodafone’s Intelligent Network Services and Platforms
  • Be a part of cross-functional activities with partners in planning, performance, testing, and deploying
  • Responsible for incident and problem management and develop software solutions with an emphasis on continuous operational improvement and efficiency
  • Release and Change Management
    • Support change management process in a complex network and services environment 
    • Execute change activities to deliver business requirements and needs 
    • Plan and deploy major software releases or corrections
  • Incident and Problem Management
    • Provide 2nd level of support 
    • Analyse root-cause for one or more related incidents
    • Provide temporary or long-term solutions
  • Operations Control
    • Monitor and control service
    • Implement preventive solutions 
    • Develop Automation to support operations activities
  • Project Management
    • Work as part of managed projects embracing agile methodologies and show an aptitude for being able to adapt and lead the effort to transform the way we do operations by promoting a DevOps mindset

Who you are

  • Degree in computer science or telecommunications, or other related field
  • Knowledge of Online Chargin Systems 
  • Knowledge of RedHat/Linux environments
  • Knowledge of Oracle, Timesten and PostGreSQL database
  • Knowledge of Cloud Platform Technologies
  • Knowledge of software architecture, programming languages, virtualization, and the networking layers
  • Experience in building complex and performant Oracle Query's and creating dashboards with relevant KPIs
  • Knowledge of AGILE and DevOps methodologies
  • Undestanding on cloud tecnologies like Kubernetes and Helm
  • PowerBI knowledge
  • Ability to handle multiple work assignments simultaneously
  • Good critical thinking, problem solving, organizational, decision-making and communication skills
  • Proficiency in English and Portuguese required

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

What's in it for you

We want you to feel happy and fulfilled at work, without compromising the other things in life that matter to you. There are lots of ways we support this, including hybrid working and generous parental leave. You'll also get four Spirit Days a year to focus on your personal development and wellbeing, plus a host of other great benefits too.

Who we are

You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.

As part of our global family, whether that's Vodafone, Vodacom or _VOIS, you'll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status.

Together we can.

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

Apply now »