Head of Finance Operations

Aggregate function:  Finance
Business Area:  Group Finance Ops Vertical
Posting Country:  Portugal
Date Posted:  27 Mar 2025
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

What you’ll do

The Head of Finance Operations will implement the vision and strategy for Finance Services within the market, leading, directing, and developing the finance team. This role involves managing end-to-end finance service delivery, ensuring compliance with Vodafone policies, and partnering with business units and finance organizations to drive financial performance and transformation.

  • Vision and Strategy Implementation: Lead the development and execution of finance services strategy within the market, overseeing strategic initiatives to drive financial performance.
  • Service Delivery Management: Oversee end-to-end finance service delivery, ensuring alignment with agreed SLAs/KPIs and maintaining high standards of service delivery.
  • Compliance: Ensure adherence to Vodafone policies, IFRS, operational controls, and SOX (if applicable) impacting regulatory compliance.
  • Business Partnering: Collaborate with LM Business Units, Finance Function, Finance Service Lines and Local Chief Accountants (LCS) to drive discussions and provide a single point of contact for all Stakeholders, to ensure financial statements are accurate and reflective of business activities. This includes overseeing cash flow and ensuring alignment with business development.
  • Local R2R Management: Handle non-transactional finance topics such as APA steering and CF steering, impacting financial outcomes.
  • In-depth Understanding: The role requires an intimate understanding of the local market's business model and its translation into financial statements, ensuring that the financial outcomes align with the business plan and commercial strategies.
  • Demand Coordination: Coordinate new local demand with service lines, ensuring effective communication and collaboration.
  • Cross-Service Line Coordination: Manage activities across service lines to ensure effective service performance.
  • Local Activities Management: Oversee preparation of statutory accounts, regulatory reporting, and other local finance activities, ensuring financial reporting accuracy.
  • Finance Transformation: Implement finance transformation and digital strategy, ensuring partner/client satisfaction, drive innovation and provide better financial insights to support strategic decision-making by ensuring that financial statements accurately reflect business activities and plans.
  • Continuous Improvement: Drive continuous improvement and service delivery in line with world-class benchmarks, achieving efficiency gains and cost savings.
  • Stakeholder Engagement: Develop strategic and operational relationships with key local market stakeholders (CEO, FD, CCO, CBO).
  • Collaboration: Enhance cross-market and finance service lines collaboration to leverage regional and global best practices.
  • Team Leadership and Development: Build and lead a high-performing finance team, fostering a culture of continuous improvement, accountability, and professional growth.
     

Who you are

  • Excellent leader, communicator and influencer. Ability to impact and influence stakeholders at all levels with a high degree of autonomy, energy. 
  • Demonstrate ability to work efficiently, prioritize, and meet demanding deadlines. Resilient and calm under pressure.   
  • Demonstrate ability to develop and manage a high-quality professional team. 
  • Proven ability to influence and build relationships at a senior level (Senior Leadership Team as customers) 
  • Strong management, prioritisation, and organizational skills
  • Education: Bachelor’s degree in accounting, economics or business with a deep understanding of financial management principles.  
  • Master’s degree is an asset 
  • Experience: At least 5 years in a senior finance role, preferably within the telecommunications sector or a similar multinational environment. 
  • Expertise: Knowledge in taxation, accounting (IFRS), financial systems, and human resource management. 
  • Industry Knowledge: Comprehensive understanding of the telecommunications market dynamics and Vodafone’s business operations 
  • Experience in finance transformation and digital strategy implementation. 
  • Portuguese and English language skills are essential. 

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

What's in it for you

  • Hybrid Work Model - Flexible hybrid work model with 8-10 in-office days per month, managed by team leaders.
  • Vodafone Products and Services - Employees get a mobile phone, free communication plan, data card, and various discounts on services and products.
  • Recognition - Recognition programs for innovative, creative, high-potential employees and exemplary behaviors.
  • Health and Well-being - Well-being Program offers nutrition and psychological consultations, webinars, workshops, and discounts on various services and products
  • Learning - Access to Communities of Practice and a customizable digital training platform with high-quality content (namely Harvard Business Publishing and Skillsoft).
  • Local and International Mobility - Internal recruitment with local and international rotation opportunities across departments and roles

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.