MS Product Manager
What you’ll do
- Define the Managed Services product strategy in Enterprise Business Area.
- Responsible for analyzing market opportunities, preparing business cases and evaluating pricing models for new solutions and products
- Define business and user experience requirements for the development of new solutions, and evolution of existing solutions
- Participation in the elaboration of market consultations and in the contracting processes with service and solution providers, in alignment with the Supply Chain area
- Ensure compliance of products and services with Vodafone’s company data protection and cybersecurity policies, in coordination with the areas of privacy and technology, and cooperate with the legal area in the elaboration of the solutions terms of service
- Monitor IT and Engineering development projects, from a business requester perspective, until the go live
- Ensure the definition of pre-sales, delivery and support processes, in cooperation with the responsible operational areas
- Create reference data for charging and reporting of new solutions
- Create Product documentation for the Go to Market teams
- Cooperate with Go to Market teams in the training of commercial areas and in the collection of customer feedback to ensure proper management of the life cycle of existing products
- Monitoring the performance and life cycle of products and solutions, until their end of life
- Ensure that services/products generate high levels of satisfaction/NPS
- Execute the strategy in the Managed Services area, through the development of offers that support revenue growth in this area
Who you are
- Degree (preferably) in electrical engineering, telecommunications or information technology
- Knowledge in the Managed Services or Support Processes Design area
- 1 to 2 years of experience in a similar area, product, pre-sales or technology
- Good organizational and personal interrelationship skills
- Excellent writing skills in Portuguese (formal for companies), fluency in written and spoken English
- Ability to make C-level presentations
- Cross functional international teams
Not a perfect fit?
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
What's in it for you
We want you to feel happy and fulfilled at work, without compromising the other things in life that matter to you. There are lots of ways we support this, including hybrid working and generous parental leave. You'll also get four Spirit Days a year to focus on your personal development and wellbeing, plus a host of other great benefits too.
Who we are
You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.
As part of our global family, whether that's Vodafone, Vodacom or _VOIS, you'll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status.
Together we can