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Product Owner

Aggregate function:  Vodafone Business
Business Area:  Local Vodafone Business Unit
Posting Country:  Portugal
Date Posted:  22 Apr 2024
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

What you’ll do

  • Define the capabilities and journeys vision and coordinate with the B2B Online Lead and other stakeholders;
  • Align with other Product Owners to maximize synergies and ensure journeys’ consistency across digital channels;
  • Focus the team on delivering business value in regular increments;
  • Comfortable working with a wide range of stakeholders, technical and functional teams;
  • Works with business stakeholders to understand requirements, benefits and use cases and is able to split into smaller deliverables, such as user stories and define roadmap that maximizes return within Squad capacity;
  • Develops the scope of the MVP, taking into account the life cycle of the customer;
  • Responsible for defining and tracking Objective Key Results (OKRs) and KPIs as part of the quarterly business reviews (QBR) process;
  • Uses data to develop and define user stories and acceptance criteria from the feature and capability roadmap;
  • Identifies and articulates integration requirements with CRM, CVM platform or other systems;
  • Contributes to the squad with relevant business/product knowledge in the development of tasks;
  • Prioritizes initiatives to achieve business objectives and continuously updates the backlog;
  • Participates in the sprint planning to reaffirm priorities and clarify requirements with business stakeholders and squad members;
  • Approves the final release plan and accepts all deliverables against defined user stories and acceptance criteria;
  • Works closely with analytics teams, in order to monitor and continuously improve results;
  • Engages stakeholders and senior leaders regularly on all aspect of the capabilities’ development.

Who you are

  • Master’s or Bachelor’s Degree in Management, Business Administration, Computer Science, Information Systems or other related field;
  • Strong project management and organizational skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment;
  • Excellent analytical and problem-solving skills with a data-driven approach to decision-making;
  • Able to tackle challenges, understand root causes and make informed decisions in order to deliver business impact;
  • Understands agile methodologies (e.g. Kanban, Lean, Scrum, Design Thinking) and applies agile ways of working. Is a role model of the agile mind-set and principles.
  • Exceptional communication and collaboration skills, with the ability to effectively influence and align cross-functional teams and stakeholders;
  • Highly energetic, with a 'can-do’ attitude and a desire to self-develop.
  • Minimum 5 years of experience in project or product management, consulting, marketing or similar; Preferably with previous experience as a Product Owner or similar role;
  • Strong knowledge of ecommerce, online sales processes, and customer journey’s optimization, with focus on driving conversions and sales;
  • Knowledge of Telco industry is a plus;
  • Nice to have: familiarity with Jira, Pega Marketing, React;
  • Proficiency in English and Portuguese.

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

What's in it for you

The Product Owner maximises value by delivering the vision and defining the epics and user stories to work on, owning, defining and prioritising the backlog of the squad and accepting deliverables at the end of each sprint. The Product Owner represents the business stakeholders and is the voice of the customer guiding an individual squad for a particular business purpose. The Squad develops eCommerce and Care web journeys for the B2B unit.

Who we are

You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.

As part of our global family, whether that's Vodafone, Vodacom or _VOIS, you'll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status.

Together we can.

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

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