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Pre-Sales Service Consultant

Aggregate function:  Vodafone Business
Business Area:  Local Vodafone Business Unit
Posting Country:  United Kingdom
Date Posted:  15 Apr 2025
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Pre-Sales Service Consultant


Location: Location independent Worker 
Working hours: Full time 37.5 hours per week – Mon to Fri
Salary: Excellent basic salary plus bonus and Vodafone benefits

 

Who We Are

 

At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company.  We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.

 

Join Vodafone Business Security Enhanced and strengthen the cyber security of the UK's Critical National Infrastructure and public sector organisations.

 

What you’ll do 

 

The Pre-Sales Service Consultant will assist Solution and Sales colleagues in developing the service model for a solution. This includes the development of bid inputs such as providing written responses to tenders and customer clarification questions.
You will respond to requests for service capabilities from the customer but will also be accountable for demand generation activities i.e.: pro-actively creating new opportunities to sell which enhance both the customer experience and the value of the opportunity to VBSE.

 

  • You will assist in sales qualification through evaluation of requirements against options.
  • You will Identify cost elements for delivery and support of solution.
  • You will be responsible for service support to commercial discussions.
  • You will assist the sales team during the bid discussions with the customer.
  • You will be responsible for liaising with Product Management and other subject matter experts.
  • You will engage the Delivery team and ensure customer project sign-off.

 


Security Clearance: This position requires the eligibility and ability to obtain and hold UK Developed Vetting (DV) clearance. 

Who you are

 

  • You will have Mastery of ITILv3 or v4 preferably with certification
  • You will have experience as a senior / lead Service Consultant / Architect on complex customer opportunities and programmes.
  • You will have willingness to develop and adapt to meet changing client and market expectations.
  • You will have good leadership skills being able to pull together, lead and grow teams
  • You will be capable of working in a matrix organisation and able to build strong relationship and credibility with stakeholders

 

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

 

What we offer

 

We believe that taking care of our employees is the key to their success. That is why we offer an excellent remuneration and bonus package with up to 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We take pride in our commitment to supporting you at every stage of your career by providing top of the range learning and development tools and market leading parental leave policies.

 

Together we can

 

Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

 

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/applying-to-vodafone/) for guidance.


#vodafoneuk

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

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