Presales Principal Consultant
Location: Location Independent Worker (LIW)
Salary: Excellent basic salary plus bonus and Vodafone benefits
Working Hours: Full time 37.5 hours per week – Monday to Friday
*Location Independent Worker
As a Location Independent Worker, for operational reasons you may be required to perform your duties, either temporarily or permanently, from any of Vodafone’s UK offices or customer sites within a reasonable geographic area of your home address. Our “Office in a Box” home working kit will provide you with everything you need, no matter where you are.
Who We Are
We’re a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.
At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company. We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.
Be part of Vodafone Business UK, a team that are revolutionising how customers use technology and connectivity. With our extensive range of products and services, we help all kinds of organisations – from small, local businesses to multi-national corporations – unlocking the potential of new technologies, including 5G, AI and the Internet of Things (IoT).
What you’ll do
Role Profile
The Pre-Sales Principal Consultant’s primary role will be to assist Sales teams in creating and realising pipelined opportunities across our customer base, both locally and internationally. This is a client-facing role that supports the sales activities (RFx, bid responses etc) of the Vodafone UK Business sales channels covering both the public and private sectors. They support and provide solution ownership’ on the entire Vodafone product portfolio, from connectivity to contact centres as well as hosting and cloud services. Our Principal Consultants typically lead the largest, most-complex opportunities with total contract values normally between £10M and £100M.
Using our design methodology, the Principal Consultant will lead cross-functional and virtual teams of design specialists, including third parties and partners, designing, and delivering the largest, most complex communications solutions. The Principal Consultant will lead the requirements capture and management process ensuring that solutions fulfil client’s business requirements and can be readily deployed and operated in a profitable manner.
The Principal Consultant will also be expected to ‘charge for value’ by demonstrating professionalism, skill and expertise that adds value to the customer’s business and improves customer satisfaction. Given their position and value to the team the Principal Consultant should ensure their time is spent appropriately on activities befitting of a consultant.
This role represents a senior consulting position with the current Business Pre-Sales job family, therefore, the Principal Consultant should be a role model willing to coach/mentor and develop other members of the team, as well as manage their own professional development.
Key Accountabilities
- Preparation of customer quotes
- Responsible for translation of customer requirements into Vodafone products and the provision any associated quotes and design information.
- Responsible for the capture of all associated costs, and technical elements required for each quote.
- Responsible for meeting all associated customer quote Service Level Agreements.
- Responsible for the creation of clear and unambiguous quotes to ensure all have the appropriate term, recurring and non-recurring elements.
- Responsible for managing the daily workload, using the appropriate tools to allocate and respond to quotes.
Support of complex bids and solutions
- Responsible for small less complex work packages as part of an overall solution.
- Responsible for delivering clear communications and outputs to aid the solution owner in the delivery of the overall solution.
- Responsible for ensuring all solutions adhere to the Vodafone Way of Design methodology.
- Responsible for the communication of all associated risks and impacts to the solution owner.
- Responsible for working with other areas such as product or other subject matter experts to get more detail and support when required.
Additional supporting roles
- Responding to any “Phone a Friend” queries from the sales or service communities.
- Participation in delivery governance process when required.
- Work with supporting teams to guide where improvements to processes and tools can be made
Who you are
Our Pre-Sales Principal Consultants have a deep understanding of IT Telecoms industry trends and drivers, along with extensive knowledge of Vodafone Business products and services. They excel in virtual team environments and possess excellent written and verbal communication skills, enabling them to present solutions clearly and concisely.
With experience in sales or customer-facing roles within the Technology/Telco sector, they bring strong personal impact, self-discipline, and drive. They are adaptable, innovative problem-solvers with excellent interpersonal and analytical skills, and a keen eye for detail. They are also team players who support and collaborate effectively with others.
Technically, they must be proficient in Teams, Office 365, Excel, and PowerPoint. Experience with key technologies such as WAN, LAN, UC, IoT, Cloud, and Security, as well as knowledge of the ITIL framework and public sector frameworks, is desirable.
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
What we offer
We believe that taking care of our employees is the key to their success. That is why we offer an excellent remuneration and bonus package with up to 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We take pride in our commitment to supporting you at every stage of your career by providing top of the range learning and development tools and market leading parental leave policies.
Together we can
Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/applying-to-vodafone/) for guidance.
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