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VodafoneThree - Delivery Profession Manager

Aggregate function:  Vodafone Business
Business Area:  Local Vodafone Business Unit
Posting Country:  United Kingdom
Date Posted:  1 Oct 2025
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Location: Location Independent Worker
Salary: Excellent basic salary plus bonus and Vodafone benefits
Working Hours: Full time 37.5 hours per week – Monday to Friday



Location Independent Worker

As a Location Independent Worker, for operational reasons you may be required to perform your duties, either temporarily or permanently, from any of our offices or customer sites within a reasonable geographic area of your home address. Our “Office in a Box” home working kit will provide you with everything you need, no matter where you are.
 

Who We Are

We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built – today.

We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress.

We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.

You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work.



Why VodafoneThree

Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.

We’re not just expanding connectivity; we’re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.

You’ll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone.

We move at pace, because what we’re building matters – and we’re learning as we go. We’re proud of the progress we’ve made, but we’re just getting started.

Join our Vodafone Business Technology Solutions team, where we support businesses of all sizes with world-class technology solutions. We design and develop our Fixed Line solutions, drive efficiency through automation and AI, and implement it all directly with our customers.
 

What you’ll do

As a Delivery Profession Manager, you will contribute to the development of delivery patterns and practices that drive excellence, consistency, and continuous improvement across Vodafone’s most complex programmes. Your contributions will directly influence our ability to deliver successfully at scale, strengthening our market reputation and unlocking future business opportunities.

You will also play a key role in building a customer-focused culture, with a clear ambition to become the best-of-breed customer delivery function. While remaining human-centred, you’ll work across teams to identify points of friction, champion improvements, and drive meaningful change.

Core accountabilities include:

  • Assist in designing and implementing delivery patterns that improve repeatability and quality
  • Support the adoption of standardised ways of working (WoW) across delivery teams
  • Act as a practitioner, supporting delivery programmes and stepping in for recovery situations
  • Partner with Senior Portfolio Managers to build and maintain a highly engaged delivery workforce
  • Assist in managing a line management support service for high-volume or complex scenarios
  • Assist in overseeing resource allocation and utilisation across programmes
  • Champion and embody our organisational culture and values
  • Foster a customer-first mindset across delivery teams
  • Identify and address points of friction to improve delivery outcomes




Who you are

  • Experienced in project & programme delivery at scale
  • Comfortable working with ambiguity and managing multiple priorities
  • A strong leader with excellent stakeholder engagement skills
  • Able to assess delivery risks, intervene in challenged programmes and lead recovery efforts with urgency and precision
  • Comfortable managing complex interpersonal and performance situations with confidence
  • Passionate about developing people and fostering a high-performance, customer-focused culture
  • Able to use data to identify delivery themes, recurring issues and improvement opportunities across programmes



Worried that you don’t meet all the desired criteria exactly?
We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
 

What we offer

We care about our people’s success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies.



Need to Know

We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/applying-to-us/) for guidance.

We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.

During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you.
 

#VodafoneThree
#LI-Remote

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

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