API Product Specialist

Aggregate function:  Vodafone Business
Business Area:  VB Group Product & Services
Posting Country:  United Kingdom
Date Posted:  23 Apr 2024
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Role Title: API Product Specialist – Developer Marketplace`
Location: London Paddington / Newbury 

Role Purpose...
Help us ‘Create the Future’ as we build and launch our first global Developer Marketplace for software developers. This is an exciting and rare opportunity to join an empowered team which operates as an agile start-up, whilst equally benefiting from the scale and recognition of a global brand. We are looking for a disruptor who is ready to change the way our business operates and who will help shape the set-up of our new Developer Marketplace channel. 
We are seeking a dynamic API Product Specialist to join our team. The API Product Specialist will work with Vodafone Business product teams to help design and deliver the successful adoption of API based products and services via Developer Marketplace. This will involve providing consultancy on API technologies to the wider organisation, contributing to product development initiatives, and ensuring alignment with the development of strategic product portfolios and API relevant industry initiatives. The ideal candidate will possess a deep understanding of APIs, product management principles, and market trends, coupled with strong analytical skills and a customer-centric mindset. 

With us you will...
- Collaborate with cross-functional teams, including software developers, designers, and product managers, to drive the development and enhancement of API products, ensuring alignment with technical standards, quality standards, and regulatory requirements
- Engage with publishers and consumers of API products, internal and external stakeholders and industry partners to gather feedback, understand requirements, and prioritise product features and enhancements, fostering strong relationships with a goal to drive customer satisfaction
- Create comprehensive documentation for APIs, including impact assessments, technical white-papers, and best practices, to facilitate seamless integration and usage by internal and external stakeholders
- Work closely with development teams, system architects, project managers, and other stakeholders to gather requirements, define API specifications, and ensure successful integration and deployment of products and solutions on Developer Marketplace
- Input into the implementation of robust security measures and protocols to protect APIs against potential threats and vulnerabilities, ensuring data integrity, confidentiality, and compliance with relevant regulations
- Provide training, guidance, and support to internal teams and external partners on API usage, best practices, troubleshooting, and integration techniques
- Collaborate with the Developer Relations team to develop product messaging, positioning, and support product launches, promotions, hackathons and other tech focussed events
- Provide insights that can guide the business to identify market trends, customer needs, and emerging opportunities, informing product development priorities and go-to-market strategies

It would be nice if you have...
- 5+ years of delivering API based solutions within an API tech or eCommerce firm that involved engagement with developer community, driving innovation and exposure to emerging technology
- Deep understanding of API technologies, standards and protocols, as well as experience with API management platforms and tools
- Strong problem-solving skills, with the ability to translate complex technical concepts into clear, actionable insights and recommendations
- Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and communicate with stakeholders at all levels
- Leverage the latest tech capability in API Management, API Developer Tools and Low Code/No Code Visual Builders
- Experience in eCommerce, customer onboarding and digital purchasing journeys
- Work in close collaboration with product, technology, developer relations and commercial teams
- Customer-centric mindset with a passion for delivering digital solutions to meet real-world customer problems
- Technical background and/or strong technical competency a plus
- Proven experience working in customer centric, lean and agile development processes
- Strong awareness and curiosity around digital and technology trends, thrives in a rapidly evolving environment

What's in it for you... 
-28 days holiday (with the option to buy or sell 5 days) plus public holidays
-Hybrid working
-Pension matching scheme of up to 10%
-5 paid days leave for charity projects
-MyChoices portal - cycle to work scheme, 100’s of retail discounts, shares and salary sacrifice schemes
-Vodafone family and friends discount
-Interest free commuter loan
-Global parental leave policy for all new parents which includes 39 paid weeks of maternity leave and 16 weeks fully paid leave and upon returning to work, new parents can work part-time hours for 6 months whilst being paid their full-time salary
-Access to Vodafone University and LinkedIn Learning


#TogetherWeCan #GroupResourcing #GroupTalentAcquisition #WeAreHiring #JoinOurTeam #LI-hybrid

Together we can
 

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.