Personal Assistant

Aggregate function:  Shared Services
Business Area:  Finance Operations_VOIS
Posting Country:  United Kingdom
Date Posted:  21 Jan 2026
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.

As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.

We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.

#VOIS #BeUnrivalled #CreateTheFuture

About this role

Location: Paddington or Newbury
We are seeking a highly organised and proactive Personal Assistant to provide professional, confidential administrative support to the VOIS Finance Leadership Team. This role requires exceptional flexibility and adaptability to manage diaries, coordinate meetings, and handle correspondence in a fast-paced, dynamic environment. You will act as a key point of contact across Vodafone, VOIS, and external partners, ensuring seamless communication and operational efficiency.

What you’ll do

  • Diary Management: Efficiently manage and prioritise calendars, schedule meetings and appointments, and coordinate with internal and external stakeholders.
  • Correspondence Management: Handle emails and other communications, responding where appropriate and using sound judgement to manage meeting requests.
  • Travel and Expense Coordination: Arrange travel for senior leaders and manage expense reports, ensuring compliance with company policies and accurate documentation.
  • Meeting Coordination: Organise and facilitate virtual and in-person meetings, prepare agendas, take notes, and follow up on action items.
  • Ad-hoc Project Support: Assist with projects and tasks to enhance departmental efficiency and foster a positive working culture.

Who you are

  • Experienced in supporting senior executives for 5+ years in fast-paced, dynamic environments.
  • Highly organised with excellent time management skills and the ability to prioritise multiple tasks effectively.
  • Detail-oriented, proactive, and resilient, with the ability to remain calm under pressure and work independently.
  • Strong verbal and written communication skills, with advanced proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook).
  • Skilled at building effective relationships and navigating organisational structures to break down barriers.

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What skills you will learn

  • Advanced organisational and stakeholder management skills.
  • Expertise in managing complex schedules and high-level correspondence.
  • Enhanced proficiency in project coordination and cross-functional collaboration.

What's in it for you

  • Opportunity to work closely with senior leadership and gain exposure to strategic decision-making.
  • A dynamic, collaborative environment that values flexibility and innovation.
  • Access to Vodafone’s global network and resources, enabling professional growth and development.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.