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Portfolio Lead Business

Aggregate function:  Shared Services
Business Area:  Commercial Management_VSOL
Posting Country:  United Kingdom
Date Posted:  11 Dec 2024
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Hello there! We’re Vodafone Intelligent Solutions (also known as _VOIS) and we’re looking for a

 

Portfolio Lead

Your role in a nutshell: 

 

Reporting into the Customer Account Lead, the Portfolio lead will run a significant part of our business with a customer, owning a series of engagements end-to-end from sales through to delivery as well as customer satisfaction.

This will involve owning C-Suite relationships for that portfolio, and various other relationships at the E and F band level. They will spearhead market expansion and portfolio growth through a deep understanding of the customer’s priorities and growth agenda, supported by the CAL. 

The portfolio lead will be responsible for bringing together teams from the service towers working in that portfolio to create an E2E team delivering value for our customer.

 

What you'll do:

 

  • Understand the client’s business, priorities, and leadership agenda and proactively build long-standing, trust-based relationships with clients
  • Co-create with the customer shaping deals and solutions to deliver the innovation, transformation agenda and next step change of offerings
  • Build long-standing relationships with the customer
  • Manages a P&L view at the contract level across VOIS/tVOIS throughout the deal lifecycle (from qualification to delivery to renewal) for that portfolio
  • Support the CAL in the overall account agenda and priorities
  • Implement the strategic roadmap and priorities set by the CAL, and use that to grow their book of business within the portfolio of work
  • Bring together different Service line leads within their portfolio of work
  • Drive sales and revenue, customer growth and sales effectiveness to originate new deals and grow existing ones
  • Help originate deals or competitive RFP responses based on defined commercial pathways, driving innovative deal constructs and solutions to grow the business
  • Shape strategic narrative and ensure differentiated win strategies are delivered to the client, in alignment with expectations, needs, and market trends
     

What you'll bring to our team:

 

  • Demonstrated sustained client relations management experience at a C-suite level or key decision-makers in the industry. Building trusted client relationships.
  • Managed a portfolio of work across multiple customers previously
  • Shown ability to grow and expand existing engagements within client environment
  • Demonstrated ability to bring together disparate teams to drive client success
  • Leadership skills with the ability to manage and inspire cross-functional teams.
  • Consulting experience ideal, but not essential
  • Fluent English language knowledge

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

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