Privacy Operations Manager

Aggregate function:  Legal
Business Area:  Group Legal
Posting Country:  United Kingdom
Date Posted:  13 Feb 2024
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

What you’ll do

Working to protect the privacy of more than 500 million Vodafone customers and 150,000 employees, Vodafone Group Privacy team, a function under Vodafone Group Legal, oversees Vodafone’s global Privacy Programme and ensures its implementation within Vodafone Group. Joining us as a Privacy Operations Manager, you can be part of our award winning, empowering privacy function, working on cutting edge privacy matters. You will be expected to soundly perform fact gathering, analysis of privacy issues and driving privacy compliance controls on a day-to-day basis, as well as developing best practice templates, patterns, guidance and continuously improve processes.

  • Providing privacy advice and support to Cyber Security and Corporate Security incident and investigation managers on data breach management
  • Participating and contributing to incident management meetings and post incident reviews
  • Conducting risk assessments on confirmed personal data breaches and provide advice and support for coordinating contractual and regulatory notifications to Data Protection Officers.
  • Primary interface for Data Subject Requests and other such requests for Vodafone Group staff;  Liaising with various teams (incl Forensics, Litigation, Privacy Council, Employee Relations) to conclude DSR within regulatory timelines.

Who you are

  • 2+ years’ experience in privacy, data breach management
  • Expertise in cyber defence, data loss prevention;
  • Good understanding of global privacy landscape in technology, telecommunication and online businesses;
  • Excellent command of English, and excellent interpersonal, oral and written communication and public speaking skills;
  • Comfortable working in a matrix organisation with tolerance for ambiguity. Persistence to drive change over time;

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

What's in it for you

  • Discretionary yearly bonus: 10%
  • Annual leave: 28 days + bank holidays + the opportunity to buy/sell/carry over 5 days/year
  • Charity days: 5 days/year
  • Maternity/adoption leave: 52 weeks out of which the first 13 weeks are fully paid followed by 26 weeks of half pay and 6 months - working 4 days, getting paid 5
  • Paternity leave: 16 weeks fully paid
  • Private pension: You can contribute up to 5% of your basic pay with 2:1 matching from Vodafone up to 10%.
  • Access to: private medical, private dental, free health assessments, share save scheme
  • Additional discounts: Vodafone retail, gym, cinema, cycle to work, season ticket loan

Together we can

#GroupResourcing #GroupTalentAcqusition

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.