Product Designer, Travel eSIM
Join Us
At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.
Role Purpose
At Vodafone, we are on a mission to build a better future, creating a world that is more connected, inclusive, and sustainable. Travelsim is our exciting new proposition designed for the hundreds of millions of international travelers seeking an easy and affordable way to stay connected with friends, family, or business partners while abroad, beyond their roaming plan. As a key growth pillar at the heart of our Commercial strategy at Vodafone Group, Travelsim is breaking new ground with innovative offers and cutting-edge technologies like eSIM. Our goal is to become the operator of choice for travelers worldwide.
As a Product Designer, you will be at the forefront of this thrilling journey, working on a range of design projects that deliver highly compelling, customer-centric solutions for the business. You will collaborate closely with the Travel eSIM Product Managers to develop design outcomes that balance commercial and customer needs, translating briefs into highly effective, production-ready solutions.
The Travel eSIM is a design-led proposition, and your role will be pivotal in leading diverse stakeholders through all stages of the product lifecycle. From desk research activities and discovery workshops to UX/UI/Interaction design, you will support Product and Technology teams in bringing design solutions to market.
In this role, you will deliver comprehensive design projects, creating end-to-end design solutions for your product area. You will mentor and support junior design staff, contribute to design initiatives beyond your product squad, and help evolve our design language, aesthetic, and interaction paradigms. You will play an active role in championing our design ethos, providing expert guidance to both junior and non-design staff.
Your responsibilities will also include conducting market research and analysis to identify customer needs, market trends, and the competitive landscape. You will work closely with engineering, marketing, sales, and customer support teams to ensure successful product launches and ongoing product success. Ensuring that our product strategy and development processes are customer-centric, you will address customer pain points and enhance user experience. Staying ahead of travel industry trends, you will continuously evaluate new technologies and methodologies to enhance our product offerings.
Join us at Vodafone and be part of an innovative team that is shaping the future of travel connectivity.
What you’ll do
- Design Expertise: A compelling portfolio showcasing numerous design projects that highlight your thinking, contributions, actions, and outcomes. Proven success in leading design efforts for iOS, Android, and Web-based products. Experience with customer-centric design processes, utilizing UXR insights to enhance design outcomes. Proficiency in Agile, Lean, and Sprint-based processes. Excellent technical skills with Figma and Adobe Cloud (AE, AI, PS).
- Analytical and Problem-Solving Skills: Strong analytical and problem-solving abilities, with a proven track record of making data-driven decisions. Ability to conduct market research and analysis to identify customer needs, market trends, and the competitive landscape.
- Communication and Collaboration: Exceptional communication skills, both verbal and written, to effectively convey ideas and present strategies to C-Level audiences. Excellent negotiation skills, with the ability to build and maintain strategic partnerships. Experience working closely with engineering, marketing, sales, and customer support teams to ensure successful product launches and ongoing product success.
- Innovation and Customer Focus: A strong focus on customer-centric product strategy and development processes, addressing customer pain points and enhancing user experience. Ability to stay ahead of travel industry trends and continuously evaluate new technologies and methodologies to enhance product offerings.
- Professional Qualifications: At least 5+ years of hands-on experience in product design. A university degree or equivalent industry experience in Graphic Design, UX/UI design.
Who you are
Compelling portfolio consisting of numerous design projects showcasing your thinking, contribution, actions, and outcomes.
• Successfully led the design efforts in the delivery of iOS, Android and Web based products.
• Experience working with customer-centric design processes –utlisation of UXR insights to improve design outcomes.
• Experience working with Agile, Lean, Sprint-based processes.
• Excellent technical skill with Figma and Adobe Cloud (AE, AI, PS).
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
• Excellent communication and negotiation skills, with the ability to build and maintain strategic partnerships.
• Excellent analytical and problem-solving skills with a track record of data-driven approaches
• Exceptional communication skills, both verbal and written, to effectively convey ideas, present strategies for C-Level audiences
What's in it for you
We want you to feel happy and fulfilled at work, without compromising the other things in life that matter to you. There are lots of ways we support this, including hybrid working and generous parental leave. You'll also get four Spirit Days a year to focus on your personal development and wellbeing, plus a host of other great benefits too.
- Discretionary yearly bonus: 10%
- Annual leave: 28 days + bank holidays + the opportunity to buy/sell/carry over 5 days/year
- Charity days: 5 days/year
- Hybrid working: Twice a week in the office
- Maternity/adoption leave: 52 weeks out of which the first 13 weeks are fully paid followed by 26 weeks of half pay and 6 months - working 4 days, getting paid 5
- Paternity leave: 16 weeks fully paid
- Private pension: You can contribute up to 5% of your basic pay with 2:1 matching from Vodafone up to 10%.
- Access to: private medical, private dental, free health assessments, share save scheme
- Additional discounts: Vodafone retail, gym, cinema, cycle to work, season ticket loan
Not a perfect fit?
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.
Who we are
We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.
Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.
Together we can.