Product Manager - 12 Month FTC

Location: The Speechmark, London + *Hybrid Working
Salary: Excellent basic salary plus bonus and Vodafone benefits
Working Hours: Full time 37.5 hours per week – Mon to Fri
Duration: 12 Month FTC

*Hybrid
At Vodafone UK we believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, on average 8 days a month. Our “Office in a Box” home working kit will provide you with everything you need, no matter where you are.

Who We Are 

We’re a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.  

At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company.  We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve. 

Join our Digital teams where we harness the power of digital and embody the spirit of innovation to deliver the best solutions for our customers. 
 

What you'll do 

This role will play a key part in the definition and development of the digital eCommerce journeys for our Consumer customers in Vodafone UK, with a specific focus on the Checkout capability.  
 

You will be an integral part of the Digital operating model for Consumer UK and support and drive the performance of the eCommerce Checkout platform. The role will be accountable for managing the checkout roadmap, monitor its key KPIs and map out the product capability in order to drive sales growth, reduce cost to serve and drive adoption of the experience alongside improving overall tNPS. This role will work closely with key senior stakeholders and suppliers to ensure that product development needs are met and any new propositions are supported in line with planned go-to-market activity. 

 
As a product manager you will play a pivotal role in influencing the digital shop strategy and work with the relevant delivery teams to execute the channel strategy. You’ll identify future opportunities for optimising the checkout, contributing to increasing digital sales mix and building capability to underpin the Consumer strategy.  

Key accountabilities:

• Manage & prioritise the team’s roadmap for the eCommerce checkout, ensuring stakeholders understand the compromises and constraints. 
• Input into the eCommerce strategy and roadmap. 
• Support quarterly PI planning activities for the Checkout squads. 
• Monitor the key health indicators of the checkout, analyse its data and map out optimisation features. 
• Manage the checkout platform performance as well as evolving the platform. 
• Engagement of stakeholders on progress against roadmap & key issues​.
• Continuously monitor customer needs, market trends, competitor activity and regulatory changes to ensure products remain category leaders. 

Who you are

• Experience with eCommerce and preferably the checkout step of the journey.
• Experience of working as a Digital Product Manager with expertise in roadmap management and product discovery. 
• Previous experience of working in an agile software development environment.  
• Experience of defining and delivering Minimum Viable Products, running A/B tests and making data oriented decisions. 
• Expert understanding of self-service front ends and the interfaces with backend information systems. 
• Analytical skills to measure impact, identify trends and create strong hypothesis to test. 
• Experience of driving strategy and delivery in a digital environment.  
• Previous experience and exposure working in large complex organisations. 
• Strong Commercial knowledge. 
   

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

What we offer

We believe that taking care of our employees is the key to their success. That is why we offer an excellent remuneration and bonus package with up to 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We take pride in our commitment to supporting you at every stage of your career by providing top of the range learning and development tools and market leading parental leave policies. 

Together we can 

Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/applying-to-vodafone/) for guidance.

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