Commercial Manager CVM
Location: London Speechmark + Hybrid Working
Salary: Excellent basic salary plus bonus and Vodafone benefits
Working Hours: Full time 37.5 hours per week – Mon to Fri
Duration: {Used for FTCs only}
At Vodafone UK we believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, on average 8 days a month. Our “Office in a Box” home working kit will provide you with everything you need, no matter where you are.
Who We Are
We’re a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.
At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company. We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.
Be a part of Vodafone UK Consumer team where creating and developing products, services and propositions is at the forefront. From the way we interact with our customers, to how we communicate in our campaigns and create data-driven propositions, this is where some of our best ideas are brought to life.
What you’ll do
This is an exciting role, working across two well-established and highly experienced squads. The right candidate will have a natural eye for detail, able to collaborate and influence a wide range of stakeholders and bring teams together.
They will be an ideas generator, passionate about driving results and testing new ways to optimise demand generation processes and marketing.
- Develop and deliver retention activities to improve upgrade rate, upgrade POST MAF (value) handset and digital mix
- Lead, track and manage retention activities within retention optimisation squad, ensuring campaigns are delivered on time & quality assured
- Work with the wider PAYM teams to identify areas of opportunity for revenue and margin uplift as well as opportunities to drive digital mix and/or churn objectives.
- Weekly/monthly/annual forecasting and tracking of key KPIs, managing risks and opportunities into the wider commercial team
- Develop accurate business cases and forecasts for new opportunities, working with finance as a key stakeholder
- Work closely with channels and trading leads to forensically understand performance and implement recommendations
Who you are
- Extensive commercial experience (mobile telecoms preferable but not essential)
- Campaign design and management, with good working knowledge of testing strategy approaches, campaign design and delivery
- Highly numerate and commercially minded. Proven ability to create & interpret complex commercial and financial analysis - financial modelling (Spreadsheet) is essential
- Track record of driving commercial performance in large organisations
- Extremely competent relationship building and effectively able to influence senior management
- Proven ability to lead cross-functional teams in a matrix environment
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
What we offer
We believe that taking care of our employees is the key to their success. That is why we offer an excellent remuneration and bonus package with up to 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We take pride in our commitment to supporting you at every stage of your career by providing top of the range learning and development tools and market leading parental leave policies.
Together we can
Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/applying-to-vodafone/) for guidance.
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