Digital Product Owner
Location: London The Speechmark + *Hybrid
Working hours: Full time 37.5 hours per week – Mon to Fri
Salary: Excellent basic salary plus bonus and Vodafone benefits
*Hybrid
At Vodafone UK we believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, on average 8 days a month. Our “Office in a Box” home working kit will provide you with everything you need, no matter where you are.
Who We Are
At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company. We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.
What you’ll do
This role’s primary purpose is to define and lead strategically focussed Checkout & Basket deliverables & enhancements for all of our product offerings (Mobile, Home Broadband, Data only SIMs) in order to drive growth in sales through digital channels.
This role will work closely with key stakeholders across consumer to ensure that product development needs for the digital journey are met and any new propositions are supported in line with planned go-to-market activity.
This role is a mixture of customer obsession, best practice, and technology evangelism, balanced with flexibility to change and uncompromising quality of delivery. The role will work primarily work in scrum teams defining and executing the devices product roadmap, leading PI planning, writing user stories, defining the optimsation backlog, plus driving product KPIs.
Main responsibilities :
- Be a focal point of contact for the business for the defined product
- Support the product manager in defining the product roadmap, evolving product KPIs and driving optimisation
- Support the product manager in managing product feature prioritisation; ensuring stakeholders understand the compromises and constraints
- Brief stakeholders on the capability roadmap, and associated deliverables, to ensure cross function alignment
- Continuously monitor customer needs, market trends, competitor activity and regulatory landscape to ensure the product remains a category leader.
- Help drive a culture of experimentation and learning
- Maintain and constantly optimise the end-to-end customer experience and back-log of ideas to drive value
- Manage product user journey design, ensuring a high quality cross channel user experience
- Help manage product launches, ensuring business readiness
- Document processes and training materials to assist customers in the use of the product feature set
Who you are
- Experience of working as a Product Owner, ideally
- Experience of defining and delivering Minimum Viable Products, running A/B tests and making data oriented decisions
- Understanding of eCommerce front ends and the interfaces with backend information systems
- Vodafone is a large matrix organisation so stakeholder management across the organisation will be a key requirement of the role
- Analytical skills to measure impact, identify trends and create strong hypothesis to test
- Experience delivering high quality customer experiences
- Strong presentation skills
- Excellent communication and stakeholder management skills
- Supplier management and influencing skills
- Understanding of Agile ways of working
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
What we offer
We believe that taking care of our employees is the key to their success. That is why we offer an excellent remuneration and bonus package with up to 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We take pride in our commitment to supporting you at every stage of your career by providing top of the range learning and development tools, market leading parental leave policies and an innovative Reconnect programme for people who have taken a career break.
Together we can
Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/applying-to-vodafone/) for guidance.