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Go to Market Specialist

Aggregate function:  Consumer
Business Area:  Local Consumer Business Unit
Posting Country:  United Kingdom
Date Posted:  20 Nov 2024
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Location:  London, The Speechmark (Blended home working)
Salary:  Competitive + Vodafone Benefits
Hours:  Full time (37.5 hours per week – Mon to Fri)

 

 

*Hybrid

 

 

At Vodafone UK we believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, on average 8 days a month. Our “Office in a Box” home working kit will provide you with everything you need, no matter where you are.

 

 

Who We Are

 

 

We’re a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives. 

 

 

At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company.  We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.

 

 

What you’ll do 

 

 

As a key member of the Go To Market team you will sit at the beating heart of the Consumer organisation, driving change and delivering innovation. You will be responsible for the launch & first 30 days performance of Consumer propositions & device launches aligned to the Vision to Value process. Working closely with the Mobile and Fixed marketing and commercial teams as well as the wider business, you will assist in shaping and delivering a diverse range of initiatives that will drive the business forward and impact Vodafone UK’s performance.

 

These initiatives will have an impact across a number of business functional areas such as technology, brand, customer operations, channel marketing, product management, regulatory & compliance, assisted channels and digital. 

 

The Go To Market Specialist prime responsibility is to work with the cross functional team to drive the best customer experience and commercial performance. Your ability to motivate people and work cross functionally across teams to deliver is essential.

Key accountabilities:  

 

 

  • Support the definition and creation of working groups for each initiative as required to deliver the best customer experience and commercial performance.
  • Produce a plan on a page for each launch and keep this updated with each workstream’s timelines, deadlines, and your own governance check points.
  • Analyse and understand the business requirements to deliver the best customer experience across internal functional areas and any required third parties.
  • Work effectively with customer-obsessed internal stakeholders, understanding and supporting their business goals.
  • Support the cross-functional teams by developing a customer centric vision of successes and nurturing strong relationships and trust within the team – lead from the front, always confident and supportive.
  • Identify all stakeholders and suppliers at kick off and constantly reassess through launch & first 90 days.
  • Delivering simplification to the customer experience.
  • Development and promotion of programme delivery best practice e.g. process, methodology, toolkit and behaviours.

 

 

What’s in it for you? 

 

 

An excellent remuneration and bonus package with 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We’re also proud to provide a Reconnect programme with flexibility to support individuals returning to work after a career break and our market-leading parental leave policies. We’re committed to supporting you throughout every step of your career at Vodafone. 
 

Together we can 

 

 

Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

 

 

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (careers.vodafone.co.uk) under Career Support, for guidance.
 

 

#LI-Hybrid
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Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

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