UK Field Technician Apprentice

Aggregate function:  Technology
Business Area: 
Posting Country:  United Kingdom
Date Posted:  18 Nov 2023
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Who We Are

We’re a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives. 



Digital is Vodafone UK’s largest channel for our customers. We are committed to providing #1 Digital Experiences for our customers through sales and service. 

What you’ll do

Ignite your journey into the world of possibilities with our captivating Field Engineering apprenticeship. Imagine yourself at the forefront of cutting-edge technology, as you embark on a transformative path to becoming a skilled and sought-after Field Technician. As a pivotal member of the vibrant Field Engineering Team, you'll immerse yourself in hands-on experiences, crafting and testing innovative solutions that shape the digital landscape for our esteemed business customers. 



But this is more than just a job – it's a chance to be a brand ambassador, representing Vodafone's values and providing exceptional service that leaves a lasting impression on our business customers. We're on the hunt for curious minds, those who thrive on solving puzzles, possess the gift of clear communication, and know how to power up the magic of teamwork. Your dedication to creating the ultimate customer experience is what sets you apart and makes you a true champion in the industry. 



Safety is our top priority, and we've got your back every step of the way. You'll receive comprehensive training and top-notch personal protective equipment (PPE) to ensure you're equipped to tackle any challenge safely. Plus, we've infused our technology with safety features like collision detection systems, dashcams, and a ground-breaking lone worker solution for remote support – so you can explore with confidence. 



Picture yourself behind the wheel of your very own Company-branded commercial vehicle, ready to hit the road and occasionally venture beyond the horizon. Whether you're working at heights or diving into complex technical tasks, you'll thrive in a role that values your adaptability, dedication, and commitment to putting customers first. 



Join us in the heart of a rapidly evolving tech landscape, where your passion for innovation and knack for learning new skills will shine. Your journey with us isn't just a job – it's an invitation to be part of something bigger, to shape the future of connectivity, and to set your own path ablaze with endless opportunities. 



So, if you're ready to redefine what's possible and create a legacy in the digital world, take the leap and unlock a realm of limitless potential through our captivating Field Engineering apprenticeship. Your adventure starts here. 



Don't think you have the skills? Don't worry as this role comes with the apprenticeship programme to help learn and develop you into the role, we encourage you to apply as you may be the right candidate for this role and our recruitment team can help you see how your skills fit in. 



This role comes with a level 3 apprenticeship to support your learning. The qualification is a Level 3 Unified Communications Technician, and we partner with a fantastic learning provider to support you all of the way. 



Once you have successfully completed the apprenticeship and have your qualification, we will continue to support your career journey with Vodafone UK.  

What we offer

  • Competitive annual salary between £22,652 - £24,652 plus annual performance bonus 
  • 28 days holiday plus 3 days charity leave to work on projects of our choice, plus quarterly 'Spirit' days to focus on your wellbeing and mental health 
  • Industry leading learning tools, market leading parental leave policies 
  • We offer flexible working options that enable you to excel in a way that suits your needs. 
  • An extensive and flexible benefits package including employee discounts, enhanced pension contributions and retail discounts 



Please note that the Field Delivery team operates 24/7, 365 days a year, requiring a flexible attitude towards working hours. This may include shift work or standby rotations, encompassing weekdays, weekends, and night shifts. 

Who you are

  • You don't just care about customers; you're obsessed with ensuring their satisfaction. 
  • Your interpersonal skills stand out in a remarkable way.  Your ability to form genuine connections is impressive 
  • You embrace change as an opportunity and work well in dynamic environments. 
  • Your thinking is innovative and forward-looking. You're the one who constantly seeks new, creative solutions. 
  • If you hunger for growth, development, and new challenges, you're our kind of person. We thrive on your ambition. 



Our Spirit behaviours are more than just words; they're our way of life. We're looking for individuals who embody these values every day. 



Locations available:


  • Northwest London
  • Northeast London
  • North London
  • Southeast/Southwest London
  • Bedford/Milton Keynes/Luton/Stevenage
  • Devon and Cornwall
  • Bristol
  • Kent
  • South Coast
  • Bracknell / Reading
  • Aberdeen
  • Derby / Nottingham
  • Peterborough / Cambridge
  • Manchester / Liverpool/ Warrington/ Bolton / Widnes / Stockport / Oldham / Shrewsbury
  • Crewe / Stockport / Warrington
  • Newcastle Upon Tyne / Teesside
  • Cardiff / Swansea / Newport / Bristol / Swindon / Gloucester
  • Warrington / Birmingham / Manchester / Leeds

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.