VodafoneThree - Journeys and Enablers Product Lead

Location: London Speechmark OR Stoke on Trent + *Hybrid
Salary: Excellent basic salary plus bonus and Vodafone benefits
Working hours: Full time 37.5 hours per week – Monday to Friday



*Hybrid

We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team.
 

Who We Are

We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built – today.

We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress.

We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.

You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work.



Why VodafoneThree

Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.

We’re not just expanding connectivity; we’re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.

You’ll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone.

We move at pace, because what we’re building matters – and we’re learning as we go. We’re proud of the progress we’ve made, but we’re just getting started.

Be a part of our Consumer team where creating and developing products, services and propositions is at the forefront. From the way we interact with our customers, to how we communicate in our campaigns and create data-driven propositions, this is where some of our best ideas are brought to life.

What you’ll do

We’re creating something special. We are joining forces to create the biggest mobile network provider in the UK. Through our collective strengths and talents, we will transform customers’ experience and create a best-in-class network for coverage, connectivity, and reliability, delivering greater value and more choice for the nation than ever before.

There are very few moments in our careers where we can feel the ground shifting beneath us, where we can sense that something bigger than we’ve known before is taking shape. We’re not just building a company. We’re going to build a culture, a legacy and a future to be proud of. This will require remarkable leadership and together we can set the standard in the industry and beyond for both customer and employee experience, in what it is a career-defining opportunity.

We’re hiring a Journeys and Enablers Product Lead to drive the evolution of our home broadband portfolio with focus on smart home evolution. You’ll create the strategy, shape the roadmap, define customer journeys and deliver products that set new standards for connectivity and customer experience.

As the product expert and single point of contact, you’ll drive innovation, guide the business on what’s possible, and turn ideas into reality through collaboration with internal teams and partners. Your focus: creating solutions that customers love and the business values.

If you’re passionate about shaping the future of broadband and thrive on making an impact, this is your opportunity

• Home Broadband and Smart Homes Portfolio. Contribute to strategy, lead development, and lifecycle management for all products and experiences. 
• Design End to End Solutions, oversee products from concept, to development, launch, and eventual sunset. 
• Ensure compliance with standards, regulatory frameworks, and audit requirements.
• Engage stakeholders, manage vendors, and drive adoption of secure, model-based workflows.
• Strategy and Architecture, partner with all Vodafone teams to ensure smooth product delivery and go-to-market execution. 
• Define Product Vision & Roadmap. Set priorities based on customer needs, market trends, and business goals. 
• Drive Innovation. Identify opportunities to enhance existing products and introduce new capabilities. 

Who you are  

• Good understanding of WLR, SoGEA, FTTP/H and related fixed-line technologies. 
• Technically minded, strong knowledge of Smart Home universe with focus on broadband integration and functionality 
• Proven track record of driving growth and conversion through iterative product development.
• Experience with Product Lifecycle Management & a track record of owning strategy, roadmap, and delivery for complex products. 
• Ability to balance technical requirements with commercial objectives and KPIs. 
• Cross-Functional Collaboration and able to work with other teams such as propositions, digital, brand, channels, and delivery teams. 
• Experience managing third-party suppliers and engaging providers.
• Experience building and scaling sales journey, digital journeys and managing the end-to-end product lifecycle.

Worried that you don’t meet all the desired criteria exactly? 

We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

Vodafone is recognised as a Disability Confident Leader, and we are committed to offering a fair and proportionate amount of interviews to applicants with disabilities, neurodiversity, or long-term conditions who best meet the minimum essential criteria for our vacancies. If you would like your application to be considered under the Disability Confident Scheme, please select "yes" below. Please note the essential criteria will be measured against your CV for decision making on your application.

What we offer

We care about our people’s success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies.



Need to Know

We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/applying-to-us/) for guidance.

We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.

During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you.
 

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