VodafoneThree - Personal Assistant - 12 Months FTC

Location: Speechmark, London + Hybrid
Salary: Excellent basic salary plus bonus and Vodafone benefits
Working hours: Full time 37.5 hours per week – Monday to Friday
Duration: 12 Months Fixed Term Contract



Hybrid

We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team.
   

Who We Are

We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built – today.

We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress.

We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.

You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work.



Why VodafoneThree

Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.

We’re not just expanding connectivity; we’re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.

You’ll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone.

We move at pace, because what we’re building matters – and we’re learning as we go. We’re proud of the progress we’ve made, but we’re just getting started.

Be a part of our Consumer team where creating and developing products, services and propositions is at the forefront. From the way we interact with our customers, to how we communicate in our campaigns and create data-driven propositions, this is where some of our best ideas are brought to life.
   

What you’ll do

The Personal Assistant role is accountable for providing comprehensive executive-level support to multiple leaders at Level 2, ensuring seamless daily operations and efficient execution of day-to-day priorities. Acts as a trusted partner, managing communication flow, diary prioritisation, anticipating needs, and proactively resolving challenges to enable the team's success.

• Accountable for providing comprehensive executive-level support to multiple members of the Consumer leadership team, ensuring seamless daily operations and effective calendar prioritisation
• Act as a point of contact and liaison, effectively communicating with internal and external stakeholders at all levels as necessary.
• Manages the needs of leadership members, maintaining a high-level understanding of their priorities, projects and initiatives, anticipating potential challenges, and proactively identifying and implementing solutions.
• Manages complex calendars, coordinates internal and external meetings, and arranges travel arrangements with meticulous attention to detail and efficiency.
• May provide administrative support where capacity allows to wider management team with regards to diary management, travel arrangements, expenses and other administrative duties.
• Organising events and supporting co-ordination of diaries for large scale meetings

Who you are

• Previous experience of providing comprehensive administrative support to one or more senior team members.
• Well organised, meticulous attention to detail, highly professional with strong prioritisation and excellent communication skills.
• Ability to think ahead, anticipate issues and respond at speed - forward planning is essential.
• Good at managing complex calendars, coordinating travel arrangements, and anticipating the needs of senior stakeholders. 
• Ability to maintain confidentiality & handle sensitive information with discretion, anticipate challenges and take initiative
• Strong technical proficiency, including advanced skills in Microsoft Office Suite, particularly Outlook, PowerPoint, and Excel.  

Worried that you don’t meet all the desired criteria exactly?
We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

We believe that everyone has valuable contributions to make. As a Disability Confident Employer, we actively encourage individuals with disabilities to apply for positions within our team. Through the ‘Offer an Interview’ scheme, we aim to offer interviews to a fair and proportionate number of applicants with disabilities who best meet the essential criteria for our vacancies. If you would like to participate in the scheme, you will have the opportunity to indicate this on your application.
  

What we offer

We care about our people’s success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies.



Need to Know

We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/reasonable-adjustments/) for guidance.

We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.

During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you.
  

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