VodafoneThree - Senior Propositions Delivery Manager

Location: Speechmark, London + Hybrid
Salary: Excellent basic salary plus bonus and Vodafone benefits
Working hours: Full time 37.5 hours per week – Monday to Friday



Hybrid

We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team.
  

Who We Are

We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built – today.

We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress.

We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.

You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work.



Why VodafoneThree

Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.

We’re not just expanding connectivity; we’re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.

You’ll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone.

We move at pace, because what we’re building matters – and we’re learning as we go. We’re proud of the progress we’ve made, but we’re just getting started.

Be a part of our Consumer team where creating and developing products, services and propositions is at the forefront. From the way we interact with our customers, to how we communicate in our campaigns and create data-driven propositions, this is where some of our best ideas are brought to life.
  

What you’ll do

You’ll step into a truly career-defining opportunity, helping to shape the future of the UK’s largest mobile network as VodafoneThree brings together strengths, talent, and ambition to create something exceptional. In this role, you’ll turn bold ideas into reality—leading the delivery of high-impact consumer programmes that elevate customer experience, drive growth, and create meaningful business outcomes.

• You will lead the end-to-end delivery of strategic, high-priority consumer programmes, ensuring they align with commercial goals and deliver real value to customers
• You will bring teams together across Commercial, Technology, Customer Experience, and Operations, creating clarity, alignment, and momentum to deliver seamlessly at scale
• You will design and lead robust delivery frameworks, proactively managing risks, dependencies, and trade-offs to keep programmes on track
• You will translate proposition ideas into clear, actionable delivery plans, partnering closely with proposition and technology teams
• You will navigate complex programme environments, coordinating multiple initiatives and ensuring smooth delivery across both transformation and BAU activities
• You will collaborate with external partners, building strong, accountable relationships to deliver integrated and high-quality outcomes
• You will engage and influence senior stakeholders, confidently communicating progress, shaping decisions, and managing expectations
• You will lead and support a talented delivery team, creating an inclusive, high-performing environment where people feel empowered to grow and succeed
• You will champion a customer-first mindset, ensuring every delivery enhances the overall experience and contributes to key metrics like NPS and journey quality

Who you are

• You bring strong experience delivering consumer products or propositions in complex, fast-paced, and matrixed environments
• You have successfully led large-scale, cross-functional programmes with clear commercial and customer impact
• You understand the consumer mobile or digital landscape, including customer behaviours and market dynamics
• You are comfortable working in Agile or digital-first environments, adapting quickly to changing priorities
• You combine commercial awareness with strong decision-making, confidently balancing priorities and trade-offs
• You build trusted relationships and can influence senior stakeholders with confidence and clarity
• You have experience managing delivery roadmaps, dependencies, and budgets
• You lead with empathy and accountability, creating an inclusive environment where teams can perform at their best
• You are degree-qualified or bring equivalent professional experience

Worried that you don’t meet all the desired criteria exactly?
We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

We believe that everyone has valuable contributions to make. As a Disability Confident Employer, we actively encourage individuals with disabilities to apply for positions within our team. Through the ‘Offer an Interview’ scheme, we aim to offer interviews to a fair and proportionate number of applicants with disabilities who best meet the essential criteria for our vacancies. If you would like to participate in the scheme, you will have the opportunity to indicate this on your application.
  

What we offer

We care about our people’s success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies.



Need to Know

We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/reasonable-adjustments/) for guidance.

We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.

During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you.
  

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