SCM Transformation Manager - Commercial Shared Operations

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

Vodafone Luxembourg plays a central role in managing some of the most important aspects of Vodafone’s global operations, including Centralised Procurement, Financing, and Roaming. With a diverse team of over 400 employees, we are committed to connecting for a better future by maintaining trust, empowering people, and protecting the planet. Our team is dedicated to delivering innovative solutions and services that drive efficiency and excellence across Vodafone’s global network. We pride ourselves on fostering a dynamic and inclusive environment where every team member can make a significant impact.

What you’ll do

Vodafone is on an exciting journey to transform and commercialize its shared operations (VOIS), aiming to provide a wide range of services both within and outside the Vodafone Group. VOIS is becoming the largest service provider across Vodafone Group and will be commercially and contractually managed by OneSCM.

As part of a small, dynamic team in VPC, your role will be to drive, orchestrate, and coordinate this major transformation from a OneSCM perspective. You will work across our local markets, VPC teams, and VOIS. The team has already developed and implemented a new commercial service contract (“MSA”) in a standard form across approximately 40 local markets and Group entities, covering around €1.5bn/year worth of services based on initial commercial models.

You will assist with service re-solutioning and re-negotiation activities across local markets, VPC categories, and VOIS. You will help manage overall activity planning, monitoring, and governance within OneSCM and between OneSCM and VOIS. Additionally, you will manage the finalization and execution of MSA amendments and enhancements, support the bulk contracting of new service “waves” under the MSA, and contribute to the implementation of a commercial contract management solution, including digital tools with VOIS as a service provider. You will facilitate the implementation and adaptation of standard OneSCM tools and processes for VOIS as a supplier (e.g., PO process, savings, and CMS reporting). Furthermore, you will assist with the global benchmarking of VOIS services across markets with external benchmarkers, support two-way escalations between OneSCM and VOIS for MSA commercial and contractual matters, and help facilitate knowledge sharing and activity mobilization across OneSCM as part of a central expert team.
 

Who you are

• Change Management: Participation in the implementation of major change programs in challenging environments. Experience working across multiple categories as a global category manager or as a local SCM business partner.
• Contract Management: Involvement in the development, negotiation, implementation, or management of high-value, high-impact global supplier contracts. Demonstrable history of working as part of high-performing virtual teams.
• Sourcing and Procurement: Good understanding of sourcing and procurement disciplines and strong commercial and negotiation skills.
• Strategic Thinking: Strategic thinking with the ability and appetite to influence wider business strategies.
• Program and Project Management: Good program and project management skills backed up with experience participating in large-scale, multi-country, and multi-disciplinary projects.
• Ability to deal with Ambiguity: Well-organized but with the ability to effectively multi-task and re-prioritize in volatile and ambiguous environments.
• Technical Skills: Proficiency in MS Office (PowerPoint, Excel) and proven capability to master data analytics solutions.
• Communication Skills: Ability to communicate and present with impact both verbally and in writing.
• Language: Proficiency in English, both written and spoken.
• Education OR Experience: A higher degree is preferred or equivalent experience in a related field (minimum of 5 years' in procurement).

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

What's in it for you

We want you to feel happy and fulfilled at work, without compromising the other things in life that matter to you. Here are some of the ways we support this:

Annual Discretionary Bonus
•    Rewarding your hard work and dedication
Generous Annual Leave
•    28 days of annual leave, with the option to buy an additional 5 days and the opportunity to carry over 5 days per year
•    1 additional day (Family Day) for personal milestones or special occasions
•    11 public holidays to enjoy time with family and friends
•    5 charity days per year to give back to the community
Flexible Work Arrangements
•    Flexible working schedule to help you balance your professional and personal life 
•    20 days to work from abroad, allowing you to combine work with travel and new experiences
Comprehensive Health and Wellness
•    Lunch vouchers to support your midday meals
•    Access to private AXA health insurance and a robust pension scheme to secure your health and future
Continuous Learning and Development
•    Access to Vodafone University and online training resources to help you grow your skills and advance your career

Your joyrney to joining us

• Apply: Take the first step and submit your application. We’re excited to learn more about you!
• CV Review: Our team will carefully review your CV to ensure your skills align with the role.
• Recruiter Call: Let’s chat! We’ll discuss your experience and what excites you about this opportunity.
• Personality Assessment: Discover your strengths with our insightful personality test.
• 1st Business Interview: Meet with the team to dive deeper into your expertise and how you can contribute to our success.
• 2nd Business Interview: A final conversation to explore your fit with our company culture and long-term goals.
• Your Outcome: We’ll share the decision with you—either welcoming you aboard or providing valuable feedback.

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can

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