Business Process Expert (m/f/d) for Vantage Towers

The opportunity

At Vantage Towers, we’re on a mission to power Europe’s sustainable digital transformation. As a leading tower company, we’re ushering in an era of technology-driven advances to help connect people, businesses, and internet-enabled devices like never before. We combine the scale, stability and quality of our tower network with the agility, optimism and energy of a start-up. As a young TowerCo, we have already achieved strong results with a continued focus on accelerating growth and a special emphasis put on sustainability. As part of our team, you’ll work in a dynamic and multicultural environment that embraces open communication, collaboration and teamwork. If you’re ready to take responsibility and shape the future of telco infrastructure with us, then let’s level up in your career and reach the top – together.

Your Contribution

Lead and drive the operationalisation of Vantage Towers business and operating model through the standardization and improvement of its business applications and operational processes.

Coordinate the Vantage Towers cross functional teams across all markets (TopCo-OpCo) and support the company’s operational performance (effectiveness and efficiency).

Key accountabilities and decision ownership:

• Partners with business, delivery and operational process owners and key stakeholders to identify, evaluate, and document process improvement and harmonization opportunities that increase productivity, efficiency, quality,or customer satisfaction and/or reduce expenses and eliminate waste.
• Identifies and analyse all processes (cross functional and end to end), measuring the KPIs and providing recommendations for improving efficiency with respect to time and cost.
• Supports strategy setting around key operational topics and influences decision making related with the delivery, operations and maintenance of the tower infrastructure across different local market, including operational processes harmonization, ways of working with the local markets, and policies &procedures (e.g. certifications, maintenance procedures, field force, NOC) and drives its operationalisation across Vantage Towers footprint.
• Encourages an operational excellence culture, identifies best-practises and fosters their implementation through in-depth knowledge of current and future customer demands / trends, giving direction on improvement for TowerCo.
• Infrastructure Management practices and procedures.
• Delivers TowerCo infrastructure management requirements and initiatives through the identification of business requirements and IT database needs including coordination of security, maintenance and utilisation.
• Uses evaluative judgement to resolve complex or novel IT /Network infrastructure challenges.

What we offer

• Hybrid work model
• Bonus on top of the gross salary.
• Meal voucher (Ticket Restaurant), additional to gross salary. 
• Flexible working hours from Monday to Thursday, and an intensive schedule on Fridays.
• Intensive Summer Schedule during July and August.
• Up to 20 days per year of 100% remote work from other locations.
• Private Health and Life Insurance for employees. 
• 25 vacation days, plus December 24th and 31st off.
• Optional Pension Plan.
• Access to an online learning platform for continuous training.

Please, apply with an English version of your CV.

#LI-Hybrid

Ref: 268405