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Digital Product Manager

Aggregate function:  Vodafone Business
Business Area:  VB Group Product & Services
Posting Country:  Spain
Date Posted:  10 Apr 2025
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Would you like to be part of our new adventure? Vodafone Group launched its new technological HUB in 2021, an international center of excellence dedicated to research and development of technical solutions, such as Secure Networks, 5G and 6G development, Open RAN, IoT, MPN & MEC and UCC for Vodafone Business, platforms and enterprise solutions. This vacancy is part of VOIS Spain, legal entity part of Vodafone Group.


Come and join us to create the future together!

 

As a Digital Product Manager, you will play a key role in shaping the digital customer experience for Vodafone Business, focusing on the in-life journey of customers purchasing Beyond Connectivity products. You will lead the evolution of the Service Console, driving its integration across local market digital channels and expanding its capabilities to support SME, Enterprise, and MNC segments.

This role sits at the intersection of technology, digital experience, and business strategy, ensuring that our platforms and capabilities align with the broader Vodafone Business Growth Agenda. You will work closely with cross-functional teams, including Local Markets, Digital First, UX Design, and Product Managers, to deliver seamless digital experiences and drive transformation globally.

 

Key Responsibilities

  • Lead the Service Console evolution from MVP to a fully integrated experience within Vodafone’s Product Hubs.
  • Oversee the implementation and integration of the Service Console into all relevant Local Market Digital Channels.
  • Define and manage the product roadmap, balancing customer, market, and product-specific requirements to maximize ROI.
  • Develop and enhance common design and integration standards under the COSMOS framework to improve customer experience and reduce deployment time.
  • Leverage analytics and customer insights to continuously refine and optimize the platform.
  • Build and manage key stakeholder relationships across Group, Local Markets, and Technology teams to ensure seamless execution and alignment with strategic priorities.

 

What you bring:

  • Digital Product Management experience.
  • Experience with Digital tools, digital capabilities and Web front end design principles 
  • Customer and User Experience Design experience 
  • Confident and influential communication skills with the ability to effectively present to individuals and groups at all  levels, and into various countries. 
  • Advanced English level. 

Please, apply with an English version of your CV.


Why Vodafone?
At Vodafone, we are dedicated to fostering a diverse and inclusive work environment. We take pride in our commitment to providing equal opportunities to individuals of all backgrounds and abilities.  We firmly believe that diversity includes a spectrum of experiences, and we welcome and support individuals with functional diversity.

 

Our mission is to create an accessible workplace where all team members can thrive, regardless of their unique abilities or challenges. We are committed to making reasonable accommodations to ensure that everyone can fully participate and excel in our organization. We value the unique perspectives and talents that individuals with functional diversity bring to our team and consider them an integral part of our success and innovation.
We recognize and celebrate the importance of diversity and inclusivity in our workplace so that we are as diverse as the customers and communities we serve. We do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social or marital status.
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. So, if you’re excited about this role but your experience doesn’t align exactly with every part of the job advert, we encourage you to apply as you may be just the right candidate for this role or another role, and our recruitment team can help see how your skills fit in.

 

Benefits: 

  • We offer hybrid (2 days in the office).
  • Competitive salary.
  • Intensive Summer Schedule.
  • Intensive schedule every Friday.
  • Health Insurance.
  • Life insurance.
  • 25 days holiday + December 24th and 31st.
  • Restaurant tickets.
  • Online training.

 

#LiHybrid 
REF:  258629

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

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