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Agile Coach

Posting Country:  Italy
Date Posted:  07-May-2022
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Role purpose

The Agile Coaches are responsible for leading and supporting transformation initiatives across the entire organization. Working closely with their peers in the Agile Coaching Chapter, they support Vodafone employees, including but not limited to Squad Members, Product Owners and Cluster/Tribe Leaders in the adoption of Agile practices, methodologies, and behaviours. Their goal is establishing an Agile mindset both in the digital and in the traditional organization, to make the Organization more resilient and adaptable to ever-changing business contexts.

Key accountabilities and decision ownership

  • Coaching: collaborate with our stakeholders at Individual, Team and Enterprise level, in supporting and improving their creative and decision-making process in strategic, operational and organizational issues to help them find solutions which fit with their needs and context.
  • Continuous Improvement and Experimentation: foster, at any level of the organization, a mindset of learning from failure by continuously experimenting, inspecting and adapting our ways of working.
  • Facilitation: participate in meetings, workshops and team events guiding and owning the conversation process to ensure tangible outcome, while keeping an impartial stance and ensuring equal voice and mutual respect among all the participants.
  • Training:  design and deliver experiential trainings about Agile and Lean to both the Digital and non-Digital organization, adapting the content based on the audience needs and context.
  • Practices and Tools: be a mentor in the adoption of frameworks, methodologies, good practices and tools that help increase the efficiency of our processes, the quality of our products and services and the collaboration between various stakeholders.

Core competencies, knowledge and experience

  • Agile: Understands agile methods (e.g. Kanban, Lean, Scrum, Design Thinking) and apply agile ways of working. Is an Agile Leader and role model of the Agile mindset and principles.
  • Coaching and Mentoring: Creates a professional relationship in order to develop others by using coaching, mentoring, feedback and stretch assignments supporting Vodafone’s learning culture.
  • Facilitation: Can apply a range of techniques to support facilitation, training and teaching to guide and manage a group event to ensure that objectives are met effectively, with clear thinking, good participation and full buy-in from everyone involved.
  • Influencing: Can take different perspectives into account and convince others to take action using compelling arguments whilst maintaining and building relationships.
  • Business Partnering: Demonstrates robust understanding of business needs; identifies and prioritizes stakeholders; builds sustainable relationships to drive increased business performance and best value outcomes.

Must have technical / professional qualifications

  • Proven experience as Agile Coach and/or Scrum Master within large delivery organisations, with demonstrable experience leading and adapting teams on agile methodologies
  • Leader with the ability to develop and communicate the objectives, inspire, coach, and motivate the team
  • Expertise in Agile methodologies and tools
  • Ability to continue to monitor, learn, and implement best practices via the agile community
  • Preferably certified Agile Coach like SAFe Program Consultant (SPC), Certified Scrum Master (CSM), Professional Scrum Master (PSM), Kanban Management Professional (KMP) or similar – comfortable with servant leadership style
  • Certified Agile Leadership (CAL1) or equivalent is a plus

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.