EHOD Lake Zone

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

Role purpose: 
To lead Lake Region business performance and strategic execution across the Lake Zone by translating priorities into profitable growth, superior customer experience, digital and financial inclusion, market leadership and operational excellence.

Key accountabilities and decision ownership: 
• Own regional P&L delivery, including revenue, margin, market share, subscriber growth and disciplined CAPEX and OPEX management.
• Translate enterprise strategy into integrated regional plans across Consumer, M-Pesa, Enterprise and Technology, with clear execution priorities and performance interventions.
• Drive customer growth and loyalty through sales and distribution excellence, digital adoption, financial inclusion, service quality and stronger regional network performance.
• Act as Vodacom Tanzania’s senior regional representative, building trusted relationships with government, regulators, businesses, partners and communities.
• Lead a high-performing, inclusive regional organisation and ensure effective governance, risk management, safety, compliance and cross-functional collaboration.    Core competencies, knowledge and experience: 
• Commercial and strategic leadership with strong P&L accountability.
• Deep knowledge of telecommunications, digital services, financial services, sales and distribution, and the Tanzania market dynamics.
• Customer obsession, data-led decision-making and strong execution discipline.
• Proven stakeholder influence, change leadership and matrix management capability.
• Ability to lead diverse, cross functional and geographically dispersed teams and build future-ready capability.

Must have technical / professional qualifications: 
• Recognised bachelor’s degree in business, commerce, economics, engineering, marketing, telecommunications, finance or a related field.
• Minimum 10 years’ progressive leadership experience, including at least 5 years in multi-functional commercial or operational leadership.
• Postgraduate business or technical qualification is advantageous.

Key performance indicators: 
• Regional revenue, margin and market share performance against agreed plan.
• Customer growth, NPS, digital and M-Pesa adoption, and network experience within the region.
• CAPEX/OPEX efficiency, employee engagement and compliance with governance, risk and safety requirements.

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.