Client Sales Manager

Location: Location Independent (South Region) - travelling required 3-4 days per week.
Salary: Excellent basic salary plus bonus and Vodafone benefits 
Working Hours: Full time 37.5 hours per week – Mon to Fri
 
 
Who We Are 
 

We’re a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.  
 
At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company.  We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve. 

Join Vodafone Business Security Enhanced (VBSE) and strengthen the cyber security of the UK's Critical National Infrastructure and public sector organisations.

 
The Client Sales Manager will be the lead Client Sales Manager for Defence, will be responsible for managing contracts and relationships within Defence. As part of their role, the Client Sales Manager will service existing relationships, hunt for new opportunities, develop new business and identify and propose capability from Vodafone’s solutions.
 

What you’ll do 

•    Be the lead Client Sales Manager within Defence, and is accountable for coaching and mentoring the other Client Sales Managers.  
•    Ensure that the other Client Sales managers are delivering against the defence strategy
•    Manage a diverse range of stakeholders across the Defence Account and internally within Vodafone, acting as part of the escalation process, implementing and managing local contingency plans to deal with internal/external business issues that impact upon revenue, cost and margin. 
•    Deliver sales briefings remotely, at a Vodafone Secure Site or at an customer premises within the United Kingdom being capable and credible to present to senior customer stakeholders. 
•    Keep ahead of industry trends and client needs to anticipate and address potential challenges in acquisition activities, and use this data to continually develop the Defence Strategy
•    Build a qualified pipeline across the Defence portfolio.
•    Exceed Net Promoter Scores (NPS) targets for all customers.
•    Produce close plans, prepare customer proposals and manage the full lifecycle of the sale from won to transition and into delivery and beyond.

Who you are   
 

•    Strong communication skills to guide, influence and convince others (including customers, partners and third parties). 
•    Excellent external communication is required (up to CxO level).
•    Negotiation skills internally and externally at senior levels. 
•    Judgement based on analysis of factual and qualitative information in complicated or new situations.
•    Expert knowledge on the Defence Direct sector in order to articulate Defence requirements into technical outputs. As well as previously managed stakeholders within the Defence Direct arena, including Support Functions and Specialists Units. 

Security Clearance: This position requires the ability to obtain a UK Developed Vetting (DV) clearance.

 
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. 

What we offer 

We believe that taking care of our employees is the key to their success. That is why we offer an excellent remuneration and bonus package with up to 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We take pride in our commitment to supporting you at every stage of your career by providing top of the range learning and development tools and market leading parental leave policies.  

Together we can  

Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. 

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/applying-to-vodafone/) for guidance. 
 
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