Commercial Manager - VBU

Location:  Newbury/Manchester + Hybrid
Salary:  Excellent basic salary plus bonus and Vodafone benefits
Working Hours:  Full time 37.5 hours per week - Monday to Friday



*Hybrid

At Vodafone UK we believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, on average 8 days a month. Our “Office in a Box” home working kit will provide you with everything you need, no matter where you are.



Who We Are

We’re a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.


At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company.  We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.


Join us at the heart of Vodafone UK in Corporate, one of the central support functions that underpin our business and keep us moving forward. We provide centralised support, expertise and guidance across our UK and Group operations, continuing to build on our success and trailblazing the way to our next stage of digital growth.



What you’ll do

As Commercial Manager – In Life, you will be responsible for articulating drivers of and optimising SoHo Bad Debt performance, finding data-led opportunities to improve performance and optimise decisioning and in-life outcomes for customers working with BCRC strategy owners, and SoHo trading, channels, propositions and Finance to deliver the P&L.

 

• You will deliver the SoHo Bad Debt P&L.
• You will make data-led recommendation and formulate profitable commercial proposals to optimise performance and overall profitability for Vodafone, balancing bad debt with wider profitability. 
• You will set and deliver the roadmap of interventions to optimise bad debt; balancing Credit Risk, Collections and Trading initiatives. 
• You will utilise MI & analytics and collaborate with VBU Finance to articulate and rive SoHo Bad Debt performance. 
• You will partner BCRC with VBU Segment teams and Commercial Finance. 

Who you are

Essential:
 

• You will be a highly numerate, analytical thinker with the ability to understand complex financial and commercial scenarios and distil them into simple concepts. 
• You will have proven communication skills with the ability to translate complex data into insights/recommendations and to uphold challenge and discussion with senior stakeholders from across the business. 
• You will have experience business partnering cross-functionally to deliver mutual benefits, holding stakeholders to account. 
• You will be a ‘big picture’ thinker, comfortable spinning multiple plates and have the ability to prioritise appropriately.
• You will be a strong individual contributor, with the ability to delivery through collaboration with other teams as necessary. 

Desirable:
 

• You will have an analytical/commercial background, ideally within the financial services or telecoms industries

We believe that everyone has valuable contributions to make. As a Disability Confident Employer, we actively encourage individuals with disabilities to apply for positions within our team. Through the ‘Offer an Interview’ scheme, we aim to offer interviews to a fair and proportionate number of applicants with disabilities who best meet the essential criteria for our vacancies. If you would like to participate in the scheme, you will have the opportunity to indicate this on your application.


Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.



What we offer

We believe that taking care of our employees is the key to their success. That is why we offer an excellent remuneration and bonus package with up to 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We take pride in our commitment to supporting you at every stage of your career by providing top of the range learning and development tools and market leading parental leave policies. 



Together we can

Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.


If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/applying-to-vodafone/) for guidance.

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