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IP Operations Network Specialist

Posting Country:  United Kingdom
Date Posted:  25-Nov-2022
Full Time / Part Time:  Full Time
Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

IP Operations Network Specialist

Location: Newbury, Birmingham , Manchester, London (*Blended Approach)
Hours: 37.5 hours per week
Salary:  Competitive + benefits



Safety Notice: To ensure candidate and employee safety, we are continuing with our virtual hiring and onboarding processes until further notice.





Vodafone UK’s blended working approach means you’ll come to your contracted hub location office as and when needed to get things done for your role and for tasks that require it, otherwise you will be able to work from home. Our ‘Office in a Box’ home-working kit will be available for all who need it during your onboarding journey.


Our network operations teams ensure our customers remain connected to their Vodafone services 24/7, constantly monitoring and enhancing network performance. Be part of Vodafone UK Technology Operations, the team that uses the latest technology and analytics to constantly improve customer experience.



Role purpose


This role sits within Vodafone Network Operations, 3rd Line Enterprise Operations providing technical resolutions to Vodafone clients for identity based network access, control and policy enforcement.  You will provide operational support of the Vodafone UK Enterprise Network estate for access control and network device administration for both internal and external customers, providing expert knowledge for project delivery, ticket resolution or major incident management.



What will you be doing? 


As an IP Operations Network Specialist, manages and supports connectivity requests from ticketing systems, taking them through the process of feasibility, approval and deployment onto internal/Enterprise network elements.  As part of this role you will be involved with project delivery into the operational environment, ensuring minimal impact to customers/users.  This will include identifying potential service design issues, where you would produce design improvement recommendations and work with support teams and requestors to agree workable solutions.

Who are we looking for?  


•    Experience of Cisco ISE (Identity Services Engine) & Cisco WIFI 
•    Cisco CCNA Accreditation (Cisco CCNP Accreditation would be a distinct advantage)
•    SC Clearance or eligible to apply is a must. 5 Years minimal within the UK 



What’s in it for you? 


An excellent remuneration and bonus package with 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive and flexible benefits package that can be tailored to suit you and your family. We’re proud to provide a Reconnect programme with flexibility for individuals returning to work after a career break. From our market-leading parental leave policies through to employee discounts, retail vouchers, pension plan and share schemes we are committed to supporting you throughout your career with Vodafone. 



Together we can 


Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.


If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( under Career Support, for guidance.

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.